hotel front desk supervisor

2 months ago


Gatineau, Canada Hôtel Château Cartier Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais ou Français
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience: Education
  • College/CEGEP
  • or equivalent experienceWork setting
  • Hotel, motel, resortTasks
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • MS OfficeSupervision
  • 5-10 peopleComputer and technology knowledge
  • MS Outlook
  • MS Access
  • Central reservation system (CRS)Work conditions and physical capabilities
  • Attention to detail
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Accurate
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Organized
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?Experience
  • 2 years to less than 3 yearsHealth benefits
  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefitsFinancial benefits
  • Group insurance benefitsOther benefits
  • Free parking available
  • Learning/training paid by employer
  • Paid time off (volunteering or personal days)Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)


  • Gatineau, Quebec, Canada Hôtel Château Cartier Full time

    Job Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key...


  • Gatineau, Quebec, Canada Hôtel Château Cartier Full time

    Job Title: Hotel Front Desk SupervisorJoin Hôtel Château Cartier as a Hotel Front Desk Supervisor and take on a challenging role that requires strong leadership and communication skills. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key...


  • Gatineau, Quebec, Canada Hôtel Château Cartier Full time

    Job Title: Hotel Front Desk SupervisorWe are seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.Key...


  • Gatineau, Quebec, Canada Hôtel Château Cartier Full time

    Job Title: Hotel Front Desk SupervisorWe are seeking a highly organized and customer-focused Hotel Front Desk Supervisor to join our team at Hôtel Château Cartier. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued clients.Job Summary:Co-ordinate...


  • Gatineau, Quebec, Canada Hôtel Château Cartier Full time

    Hotel Front Desk SupervisorLe Hôtel Château Cartier recherche un Hotel Front Desk Supervisor pour rejoindre son équipe.ResponsabilitésCoordonner les activités avec d'autres unités de travail ou départementsÉtablir des horaires de travail et des procéduresEffectuer les mêmes tâches que les travailleurs supervisésPréparer et soumettre des...


  • Gatineau, Quebec, Canada HOTEL LAURIER PARTNERSHIP Full time

    Job Description:HOTEL LAURIER PARTNERSHIP is seeking an experienced Hotel Executive Housekeeper to join our team. This permanent position offers a rewarding career opportunity for individuals who are passionate about delivering exceptional customer service and maintaining high standards of cleanliness and safety.About the Role:The successful candidate will...


  • Gatineau, Quebec, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Front Desk Support Specialist to provide exceptional customer service and administrative support to our team in Gatineau. As a key member of our front desk team, you will be responsible for greeting visitors, managing incoming calls, and performing general administrative duties.Key Responsibilities:Greet and assist...


  • Gatineau, Canada Hôtel Château Cartier Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais ou Français - Heures de travail: 30 to 40 hours per week - Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Work setting**: - Hotel, motel, resort **Tasks**: - Co-ordinate activities with other work units or departments - Establish work schedules and...


  • Gatineau, Quebec, Canada HOTEL LAURIER PARTNERSHIP Full time

    Job TitleHotel Operations ManagerAbout the RoleWe are seeking a highly motivated and experienced Hotel Operations Manager to join our team at Hotel Laurier Partnership. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences and maintaining high standards of...


  • Gatineau, Quebec, Canada HOTEL LAURIER PARTNERSHIP Full time

    Job TitleHotel Operations ManagerAbout UsHOTEL LAURIER PARTNERSHIP is a leading hospitality company with a strong reputation for excellence. We are committed to delivering exceptional guest experiences and fostering a positive work environment.Job SummaryWe are seeking an experienced Hotel Operations Manager to join our team. As a key member of our...


  • Gatineau, Canada HOTEL LAURIER PARTNERSHIP Full time

    Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Work site environment**: - Non-smoking - ** Work setting**: - Hotel, motel, resort - Commercial - ** Tasks**: - Implement operational procedures preventing infection in special situations and outbreaks - Plan and co-ordinate activities of housekeeping...


  • Gatineau, Canada HOTEL LAURIER PARTNERSHIP Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork site environmentNon-smokingWork settingHotel, motel, resortCommercialTasksImplement operational procedures preventing infection in special situations and outbreaksPlan and co-ordinate activities of housekeeping supervisors and crewsSupervise staffSupervise...


  • Gatineau, Canada HOTEL LAURIER PARTNERSHIP Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork site environmentNon-smokingWork settingHotel, motel, resortCommercialTasksImplement operational procedures preventing infection in special situations and outbreaksPlan and co-ordinate activities of housekeeping supervisors and crewsSupervise staffSupervise maintenance and...

  • Superviseur Réception

    5 months ago


    Gatineau, Canada Hôtel Château Cartier Gatineau-Ottawa Full time

    **Description du poste** - S'assurez que les standards de service de la réception soient maintenus et surpassés selon les sondages SALT (satisfaction des clients). - Agir au nom de la direction de l'hôtel pour tous les problèmes d'invités, de collègues et de sécurité et s'assurer que tous les défis sont traités avec un sentiment d'urgence. -...

  • Hotel Controller

    5 months ago


    Gatineau, Canada Four Points by Sheraton Hotel & Conference Centre Gatineau Full time

    We are currently search Controller who is responsible to manage and supervise the accounting and internal control systems at the Four Points by Sheraton Hotel & Conference Centre. **RESPONSIBILITIES**: **Accounts Receivable** - oversee all collections - maintain sub-ledgers (advance deposit/guest/city) - write off uncollectible accounts with approval of...


  • Gatineau, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...


  • Gatineau, Quebec, Canada HOTEL LAURIER PARTNERSHIP Full time

    The Hotel Executive Housekeeper is responsible for implementing operational procedures to prevent infection in special situations and outbreaks at Hotel Laurier Partnership. This role involves planning and coordinating activities of housekeeping supervisors and crews, supervising staff, and coordinating maintenance and repair services. The successful...


  • Gatineau, Canada Zernam Full time

    Utilize **Microsoft Suite (Excel, Word, Outlook) **to perform daily administrative tasks efficiently. - Provide exceptional client services, addressing inquiries and concerns, and ensuring a positive interaction with the organization. - Offer support to the help desk and front desk, managing tasks such as scheduling, correspondence, and document...


  • Gatineau, Canada Best Wetern Plus Gatineau-Ottawa Downtown Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work site environment**: - Non-smoking **Work setting**: - 101 - 200 rooms - Hotel, motel, resort **Tasks**: - Plan and co-ordinate activities of housekeeping supervisors and crews - Co-ordinate inspection of assigned areas - Supervise staff - Ensure that safety...


  • Gatineau, Canada Best Wetern Plus Gatineau-Ottawa Downtown Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work site environment**: - Non-smoking **Work setting**: - 101 - 200 rooms - Hotel, motel, resort **Tasks**: - Establish and implement operational procedures for housekeeping department - Plan and co-ordinate activities of housekeeping supervisors and crews -...