Hotel Operations Manager

1 day ago


Gatineau, Quebec, Canada HOTEL LAURIER PARTNERSHIP Full time
Job Title

Hotel Operations Manager

About Us

HOTEL LAURIER PARTNERSHIP is a leading hospitality company with a strong reputation for excellence. We are committed to delivering exceptional guest experiences and fostering a positive work environment.

Job Summary

We are seeking an experienced Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring seamless execution of procedures, and driving continuous improvement initiatives.

Responsibilities
  • Implement operational procedures to prevent infection in special situations and outbreaks
  • Plan and coordinate activities of housekeeping supervisors and crews
  • Supervise staff members, including housekeepers, maintenance personnel, and other hotel employees
  • Conduct performance evaluations and appraisals to ensure high standards are met
  • Respond to guest complaints and concerns in a professional and timely manner
Requirements
  • 5-10 years of experience in hotel operations, preferably in a senior management role
  • Degree in Hospitality Management or related field
  • Excellent leadership and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and analytical skills
Benefits
  • Competitive salary range: $60,000 - $80,000 per year
  • Benefits package, including health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Generous paid time off and holidays
  • Opportunities for career growth and professional development
Estimated Salary:

$68,000 per year

Work Environment

This role requires working in a fast-paced hotel environment, interacting with guests and staff regularly. You must be able to work varied shifts, including evenings, weekends, and holidays.



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