Manager, Issues and Operations

1 month ago

Edmonton, Canada Government of Alberta Full time

Role Responsibilities

Are you a strategic thinker with a passion for driving operational excellence in a fast-paced government environment? Do you thrive managing complex issues and building strong relationships across multiple stakeholders? If so, we want to hear from you

As the Issues and Operations Manager, you will be at the heart of our department’s leadership team, directly supporting the Managing Director (MD) and Director of Executive Operations (DEO). Your work will have a significant impact on the efficiency and effectiveness of our executive operations, directly influencing the delivery of communications throughout the Government of Alberta and to the Premier's Office.

What You’ll Do:

Strategic Issues Management: You’ll anticipate, identify, and address emerging issues, ensuring that our executive leaders are well-informed and prepared to take action. You’ll build and maintain key relationships with the Premier's Office, Ministers' Office, and Deputy Ministers' Office, acting as a vital link between these stakeholders and our department. Operational Excellence: You’ll develop and implement management systems that enhance organizational efficiency, support business requirements, and ensure compliance with government policies. You’ll also assist in managing briefings, background materials, and senior leadership meetings. Leadership and Oversight: Acting as the DEO when required, you’ll provide leadership and direction on departmental initiatives, budgets, and special projects. You’ll monitor strategic initiatives and collaborate with other areas of the department to ensure successful outcomes. Employee Engagement: You’ll work closely with the DEO and MD to foster a culture of respect, diversity, and inclusion, supporting staff engagement and communication strategies across the department

What We’re Looking For:

Experience: Proven experience in issues management, operations management, or a related field within a government or large organizational setting. Skills: Strong relationship management, communication, and problem-solving skills. Ability to manage complex projects and deliver results in a fast-paced environment. Leadership: Demonstrated ability to lead and engage teams, drive organizational change and foster a positive workplace culture.

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