Issues Manager
3 months ago
Role Responsibilities
The System Overview and Strategic Services Division and the Financial Services Division are two newly created divisions in the Department of Mental Health and Addiction. This competition will be used to fill two Issues Manager vacancies – one in each of the new divisions.
The Issues Manager is a key member of the Division team. The position provides advice, assistance and support to the ADM in the ongoing strategic and operational management of the Division. This position ensures effective flow of information within the ADM Office and within the Division and between them and other colleagues in the department, the Offices of the Deputy Minister and Minister, and external stakeholders for effective issues management. This position is expected to build and maintain positive and effective working relationships throughout government and within the health care system on behalf of the ADM.
Excellent communication, coordination, organization, and interpersonal skills are required to support the ADM Office and coordinate the corporate deliverables of the Division. The ability to collaborate with stakeholders, assess and prioritize issues, research and coordinate supporting information, and facilitate appropriate action will contribute to the success of the Ministry. In addition, this position will work collaboratively with partner Alberta Ministries in achieving government's priorities.
As an integral member of the Divisional Leadership Team, the Issues Manager will have excellent political acumen and be able to anticipate and identify strategically relevant issues and ensure the Division is positioned to manage and respond effectively and efficiently to them. The position also ensures the timely flow of information between the executive offices, across the Department, external stakeholders and the offices of the Deputy Minister and Minister to ensure advice on sensitive and emerging issues is comprehensive and accurate.
The Issues Manager’s main responsibilities include:
Strategic Oversight: Issues and Relationship Management - Manages and oversees a comprehensive system to respond to urgent, ongoing, and emergent issues, requests, briefings, and special projects to facilitate the smooth operation of the Division: Divisional Management, Planning and Support - Ensures the ADM and senior division leadership are supported in achieving the mandate, goals, objectives, and operations of the Division and provide oversight to budgets/forecasts and approval processes. Communication and Information Management - Effectively manages communications and information requirements to ensure the efficient and effective operation of the Division and the ADMs office.
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To be successful, the candidate will be expected to:
Have a sound understanding of the Divisions mandate, priorities, business, goals, strategies, relevant policies, legislation, regulations, and organizational structure, including a thorough understanding of government and Ministry strategic directions and business goals as they relate to the Division mandate. Have specific knowledge of: - Department/government planning processes and requirements.
- Minister and Deputy Minister correspondence guidelines.
- Various department/government acts and regulations. Department's position on a variety of issues.
- Provincial political system.
- Political, societal, and executive decision-making environment in which the Division and Ministry operate.
- Fiscal planning and forecasting cycle/processes.
- Business/operational planning processes to maximize the Division outcomes (deliverables) and continually develop and implement innovative processes to maximize effectiveness and efficiencies.
Skills and Abilities:
Strategic, systems thinking, analytic and conceptual skills. Leadership, team building and interpersonal skills. Organizational and issues management skills. Planning and project management skills. Problem-solving skills. Excellent communication skills (verbal, written, and electronic). Proven ability to develop and implement practical procedures and systems that reflect best practices. Ability to develop and maintain professional relationships with senior executives and staff of government departments. Demonstrated ability to promote teamwork, collaboration and partnership at all levels. Ability to simultaneously manage a range of issues of varying scale and urgency. Flexibility to accommodate changing priorities in a fast paced environment.-
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