technical support analyst
7 months ago
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- No degree, certificate or diplomaTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operationsComputer and technology knowledge
- Networking software
- Networking hardware
- Security software
- Database software
- MS Office
- SQL
- SharePoint
- MS Exchange
- Server Hardware
- Enterprise resource planning (ERP) software
- Material requirements planning (MRP) system
- Cloud
- VirtualizationEquipment, eystems and controls experience
- Security systemSecurity and safety
- Criminal record checkTransportation/travel information
- Willing to travelWork conditions and physical capabilities
- Work under pressure
- SittingPersonal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Ability to multitask
- Analytical
- EfficiencyExperience
- 5 years or moreHealth benefits
- Dental plan
- Health care planFinancial benefits
- BonusOther benefits
- Other benefits
-
Technical Support Analyst
6 months ago
Victoria, Canada Blackman Support Services Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: 5 years or more **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
Technical Support Analyst
3 months ago
Victoria, Canada Blackman Support Services Ltd. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: **Education**: - No degree, certificate or diploma **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
Technical Support Analyst
6 months ago
Victoria, Canada BC Assessment Full timeBC Assessment is currently looking for a permanent Technical Support Analyst to join our Service Operations Team at the Uptown office in Victoria. Organization Overview BC Assessment is a Provincial Crown Corporation that develops and maintains real property assessments throughout British Columbia in addition to providing real property information. BC...
-
Windows Technical Analyst
3 months ago
Victoria, Canada MYRA Systems Full timeWindows Technical Analyst (103)All submissions must include both a cover letter and resume. Only those candidates selected for an interview will be contacted. Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate WindowsTechnical Analyst in the subject line.Accepting resumes in confidence until: Position...
-
Windows Technical Analyst
3 months ago
Victoria, Canada MYRA Systems Full timeWindows Technical Analyst (103)All submissions must include both a cover letter and resume. Only those candidates selected for an interview will be contacted. Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate WindowsTechnical Analyst in the subject line.Accepting resumes in confidence until: Position...
-
Windows Technical Analyst
3 months ago
Victoria, Canada MYRA Systems Full timeWindows Technical Analyst (103)All submissions must include both a cover letter and resume. Only those candidates selected for an interview will be contacted. Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate WindowsTechnical Analyst in the subject line.Accepting resumes in confidence until: Position...
-
Intermediate Technical Analyst, Field Technical
7 months ago
Victoria, Canada BC Ferries Full timeJob Description: **INTERMEDIATE TECHNICAL ANALYST, FIELD TECHNICAL SERVICES** 12-month Term Victoria You are a customer-focused team player responsible for providing quality customer service. As a member of the field technical services team, you follow best practice Service Management methodologies in order to support, maintain and operate the end-user...
-
Technical Analyst
6 months ago
Victoria, Canada MYRA Systems Full time**Accepting resumes until**:Position Filled **Location**: Victoria, BC (hybrid) or remote anywhere in British Columbia **Salary**: $85,000 - $110,000 a year **Position**: Full Time or Contract will be considered - Are you looking to work with technology and live on Vancouver Island? Do you LOVE technology? Do you want to be challenged, but not...
-
Desktop Support Analyst
4 months ago
Victoria, Canada University of Victoria Full timeOrganizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date- 29 August 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $62,989.00 - $81,896.00- Additional Posting Information- -...
-
Desktop Support Analyst
7 months ago
Victoria, Canada University of Victoria Full timeOrganizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- Ongoing until filled- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $61,154.00 - $79,510.00- Additional Posting Information-...
-
Desktop Support Analyst
3 months ago
Victoria, Canada University of Victoria Full timeOrganizational Unit- University of Victoria -> VP Finance and Operations -> University Systems- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date- 15 October 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $62,989.00 - $81,896.00- Additional Posting Information- N/A-...
-
Windows Technical Analyst
3 weeks ago
Victoria, BC, Canada MYRA Systems Full timeWindows Technical Analyst (103) All submissions must include both a cover letter and resume. Only those candidates selected for an interview will be contacted. Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate WindowsTechnical Analyst in the subject line. Accepting resumes in confidence until: Position...
-
Windows Technical Analyst
3 weeks ago
Victoria, BC, Canada MYRA Systems Full time €64,000Windows Technical Analyst (103) All submissions must include both a cover letter and resume. Only those candidates selected for an interview will be contacted. Submissions for consideration are to ONLY be sent to the email listed (careers@myra.com) and indicate WindowsTechnical Analyst in the subject line. Accepting resumes in confidence until: Position...
-
Technical Support Analyst
3 days ago
Victoria, Canada Acturis Full time**About Acturis Canada**: Acturis is a leading Software-as-a-Service provider for general insurance. Founded in 2000, we have grown exponentially over the past 20 years. To date, more than 95,000 individuals, in over 40 countries, use Acturis solutions to power their business, and our platform manages over $17bn worth of transactions every year. By working...
-
Support Analyst
4 months ago
Victoria, Canada Victoria Police Department Full time**Victoria Police Department**: **Support Analyst**: **Information Technology Solutions - Victoria, British Columbia** **POSITION**: Support Analyst **DEPARTMENT / DIVISION / SECTION**: Police / Information Risk Management / Information Technology **Competition Number**: P12-24 **Date of Issue**: September 6/2024 **Closing Date**: October 1/2024 **Pay...
-
Intermediate Technical Functional Analyst
7 months ago
Victoria, Canada BC Ferries Full timeJob Description: **INTERMEDIATE TECHNICAL FUNCTIONAL ANALYST (FINANCE)** **Information Technology** Greater Victoria or Vancouver Lower Mainland **The opportunity** You conduct detailed functional analysis of business processes within the Oracle EBS modules, such as Finance, Procurement and Project Accounting, and recommend solutions to optimize system...
-
Support Analyst
6 months ago
Victoria, Canada Synq Access + Security Technology Full time**The Job**: As a Support Analyst, you will serve as the primary point of contact for customer inquiries, providing exceptional end-to-end support while ensuring a seamless customer experience. You will work closely with various teams to escalate and resolve tickets promptly and effectively. This role demands proactive problem-solving, excellent...
-
Intermediate Technical Analyst, Server
8 months ago
Victoria, Canada BC Ferries Full timeJob Description: **INTERMEDIATE TECHNICAL ANALYST, SERVER** Victoria As a member of the technology infrastructure team, you are responsible for managing a complex virtualised Windows server environment and storage infrastructure. You have experience building, maintaining and providing support for enterprise level server and storage environments across...
-
systems technical support analyst
4 months ago
Victoria, Canada MYRA Systems Corp. Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 37.5 hours per weekEducation: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experienceAsset languagesSpanish; CastilianWork settingHelp deskPrivate company, corporation or industryInformation...
-
systems technical support analyst
4 months ago
Victoria, Canada MYRA Systems Corp. Full timeWork Term: PermanentWork Language: EnglishHours: 37.5 hours per weekEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 3 years to less than 5 years or equivalent experienceAsset languagesSpanish; CastilianWork settingHelp deskPrivate company, corporation or industryInformation technology...