Country Manager

3 weeks ago

Toronto, Canada JRoss Recruiters Full time
  • Leadership & Strategy: Develop and execute the overall retail strategy to grow the brand's footprint across Canada, driving sales and profitability while maintaining the company’s core values and customer-centric approach.
  • Operational Excellence: Oversee day-to-day retail operations across all stores, ensuring operational efficiency, visual merchandising standards, and an exceptional customer experience.
  • Team Management: Lead, mentor, and inspire a high-performing retail team, including Regional/District Managers and Store Managers, fostering a culture of accountability, innovation, and excellence.
  • Sales & Performance Management: Drive retail sales targets and key performance metrics by analyzing store performance, customer insights, and market trends, ensuring continuous improvement and business growth.
  • Brand Integrity & Customer Experience: Ensure the consistent delivery of the brand's vision, ethos, and customer experience across all retail channels, aligning store operations with the overall business strategy.
  • Expansion & Market Development: Identify and evaluate new store locations, opportunities for expansion, and market penetration strategies in line with growth objectives.
  • Collaboration & Communication: Work closely with cross-functional teams, including marketing, merchandising, and HR, to implement initiatives that enhance store performance and brand presence.
  • Financial Management: Manage and monitor the retail budget, including sales, expenses, and profitability, ensuring cost control measures while maximizing revenue.
  • Innovation & Digital Integration: Embrace digital tools and technology to enhance the in-store experience, integrate omnichannel initiatives, and support the brand’s growth in e-commerce and retail innovation.
Requirements
  • Experience: 8+ years of progressive retail leadership experience in women’s fashion/apparel, with at least 5 years in a national or multi-regional leadership role.
  • Leadership Skills: Proven ability to lead large teams, manage senior retail leaders, and drive a customer-focused and results-oriented retail strategy.
  • Operational Expertise: Strong understanding of retail operations, including inventory management, visual merchandising, and store performance optimization.
  • Strategic Thinker: Ability to develop and execute long-term retail growth strategies that align with broader business objectives.
  • Financial Acumen: Experience in P&L management, budgeting, and financial analysis, with a focus on driving profitability while maintaining brand integrity.
  • Customer-Centric Approach: Deep understanding of customer behavior, trends, and expectations in contemporary women’s fashion, with a passion for delivering exceptional in-store experiences.
  • Adaptability & Innovation: Comfort with change and innovation, especially regarding the integration of digital tools and omnichannel strategies in the retail space.
Corporate Culture

Competitive salary with bonus and benefits, reflecting the seniority of the role and the opportunity to impact the company’s retail success across Canada significantly.

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