service advisor

1 week ago

Edmundston, Canada Gestion SHM Inc. Full time
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 to 44 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experienceWork setting
  • Rural area
  • Urban areaTasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandiseComputer and technology knowledge
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Accounting softwareSecurity and safety
  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)Transportation/travel information
  • Own transportation
  • Valid driver's licence
  • Willing to travel
  • Willing to travel overnight
  • Travel expenses paid by employerWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks
  • Standing for extended periods
  • Walking
  • 20/20 visionScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Life insurance
  • Pension planOther benefits
  • Other benefits

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