user support technician

2 months ago

Sherwood Park, Canada Global Studios Inc Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 to 44 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 to less than 7 months
  • or equivalent experienceWork setting
  • Relocation costs covered by employer
  • Private company, corporation or industryTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Android
  • iOS
  • MAC
  • JavaOS
  • Device drivers
  • Internet
  • ServersArea of specialization
  • Project managementSecurity and safety
  • Basic security clearance
  • Criminal record checkTransportation/travel information
  • Own transportation
  • Public transportation is availableWork conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • SittingScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?Health benefits
  • Disability benefitsFinancial benefits
  • Bonus
  • Group insurance benefitsOther benefits
  • Free parking available
  • On-site amenitiesSupport for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilitiesSupport for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Offers on-the-job training tailored to youthSupport for Indigenous people
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

  • User Support Technician

    6 months ago

    Sherwood Park, Canada The Liberty Group Holding Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

  • User Support Technician

    5 months ago

    Sherwood Park, Canada Mobile Squad Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry **Tasks**: -...

  • User Support Technician

    5 months ago

    Sherwood Park, Canada Mobile Squad Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry **Tasks**: -...

  • User Support Technician

    2 months ago

    Sherwood Park, Canada Global Studios Inc Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 to 44 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - or equivalent experience **Work setting**: - Relocation costs covered by employer - Private...

  • Help Desk Technician

    4 weeks ago

    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Manjit S Gauba Professional Corporation. As a Help Desk Technician, you will be responsible for providing technical support to our users, troubleshooting computer issues, and implementing solutions. The ideal candidate will have a strong understanding of computer systems, excellent...

  • Deskside Support Technician

    5 months ago

    Sherwood Park, Canada Manjit S Gauba Professional Corporation Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • Deskside Support Technician

    5 months ago

    Sherwood Park, Canada Manjit S Gauba Professional Corporation Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

  • Deskside Support Technician

    6 months ago

    Sherwood Park, Canada Manjit S Gauba Professional Corporation Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • deskside support technician

    5 months ago

    Sherwood Park, Canada Manjit S Gauba Professional Corporation Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • deskside support technician

    5 months ago

    Sherwood Park, Canada Manjit S Gauba Professional Corporation Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • Technical Support Specialist

    3 weeks ago

    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    We are seeking a skilled Technical Support Specialist to join our team at Manjit S Gauba Professional Corporation. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients. Your primary focus will be on resolving user difficulties with computer systems, consulting technical manuals and user...

  • Technical Support Specialist

    4 weeks ago

    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Manjit S Gauba Professional Corporation. As a key member of our technical support team, you will be responsible for providing top-notch support to our users, troubleshooting technical issues, and collaborating with our team to resolve complex problems.Key...

  • Technical Support Specialist

    4 weeks ago

    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    We are seeking a skilled Technical Support Specialist to join our team at Manjit S Gauba Professional Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Respond to user inquiries and resolve technical issues in a timely and professional manner.Consult user...

  • Technical Support Specialist

    3 weeks ago

    Sherwood Park, Alberta, Canada Global Studios Inc Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Global Studios Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance to users, troubleshooting computer systems and networks, and performing Web-server backup and recovery operations.Key ResponsibilitiesProvide technical support...

  • Technical Support Specialist

    3 weeks ago

    Sherwood Park, Alberta, Canada Global Studios Inc Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team at Global Studios Inc.The successful candidate will be responsible for providing technical support to our users, including troubleshooting, maintenance, and upgrades of computer systems and networks.This is a permanent position with a competitive salary and benefits...

  • Nail Technician

    4 weeks ago

    Sherwood Park, Alberta, Canada Beauty villa spa & Academy Full time

    We are seeking a skilled Nail Technician to join our team at Beauty Villa Spa & Academy. As a Nail Technician, you will be responsible for applying and removing artificial nails and nail art, cleaning, trimming, and polishing nails, and providing gel and acrylic nail extensions. You will also be expected to maintain and build your own clientele, provide...

  • Nail Technician

    3 weeks ago

    Sherwood Park, Alberta, Canada Studio Nails Sherwood Park Full time

    Job Title: Nail TechnicianWe are seeking a skilled Nail Technician to join our team at Studio Nails Sherwood Park. As a Nail Technician, you will be responsible for providing high-quality nail services to our clients, including manicures, nail art, and nail extensions.Key Responsibilities:Provide exceptional customer service and ensure client...

  • Technical Support Specialist

    2 days ago

    Sherwood Park, Alberta, Canada Manjit S Gauba Professional Corporation Full time

    We are seeking a skilled Technical Support Specialist to join our team at Manjit S Gauba Professional Corporation.About the JobThis is a full-time, permanent position requiring 40 hours of work per week. The successful candidate will have previous experience in this field and be able to provide support to users experiencing difficulties with computer...

  • Nail Technician

    4 weeks ago

    Sherwood Park, Alberta, Canada Studio Nails Sherwood Park Full time

    Job SummaryWe are seeking a skilled Nail Technician to join our team at Studio Nails Sherwood Park. As a Nail Technician, you will be responsible for providing exceptional nail care services to our clients, including manicures, nail extensions, and nail art.Key ResponsibilitiesProvide high-quality nail care services to clients, including manicures, nail...

  • Roofing Technician

    4 weeks ago

    Sherwood Park, Alberta, Canada Canada Roofing & Renos Full time

    Job SummaryWe are seeking a skilled Roofing Technician to join our team at Canada Roofing & Renos. As a Roofing Technician, you will be responsible for loading, unloading, and transporting construction materials, removing rubble and debris at construction sites, and assisting skilled tradespersons.Key ResponsibilitiesLoad, unload, and transport construction...