user support technician

Found in: Talent CA 2 C2 - 2 weeks ago


Vancouver, Canada HealthTab Inc. Full time
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 yearsWork setting
  • TestingTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Troubleshoot and resolve technical problemsCommunication protocols
  • EDIComputer and technology knowledge
  • Website creation and management software
  • Software development
  • Data analysis software
  • MS ExcelArea of work experience
  • Testing and evaluation
  • Quality control and assuranceWork conditions and physical capabilities
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • SittingPersonal suitability
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Time management
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


  • Vancouver, Canada Secure Worx AV & Automation Inc Full time

    **JOB REQUIREMENTS**: **Education**: - Secondary (high) school graduation certificate **Experience**: - 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research...


  • Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...


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  • user support technician

    Found in: Talent CA 2 C2 - 7 days ago


    Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Vancouver, Canada Ansatel Communications Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • user support technician

    Found in: Talent CA 2 C2 - 2 weeks ago


    Vancouver, Canada Secure Worx AV & Automation Inc Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Vancouver, Canada Pentland's Prosthetic & Orthotic Services, Inc. Full time

    **JOB REQUIREMENTS**: **Education**: - College/CEGEP - Information technology - Computer and information sciences and support services, general, other - or equivalent experience **Experience**: - 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...

  • user support technician

    Found in: Talent CA 2 C2 - 1 day ago


    Vancouver, Canada Cell Universe Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Vancouver, Canada UVANU International Consulting Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...


  • Vancouver, Canada Visa Mondial Consulting LTD Full time

    **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...

  • user support technician

    Found in: Talent CA 2 C2 - 1 day ago


    Vancouver, Canada Secure Worx AV & Automation Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Vancouver, Canada UVANU International Consulting Ltd. Full time

    **JOB REQUIREMENTS**: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Experience**: - Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...


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    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...


  • Vancouver, Canada Visa Mondial Consulting LTD Full time

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  • user support technician

    Found in: Talent CA 2 C2 - 7 days ago


    Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificateExperience: 3 years to less than 5 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


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    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support...


  • Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for...

  • user support technician

    Found in: Talent CA 2 C2 - 1 day ago


    Vancouver, Canada Securicom Solutions Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...

  • user support technician

    Found in: Talent CA 2 C2 - 7 days ago


    Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other...

  • user support technician

    Found in: Talent CA 2 C2 - 6 days ago


    Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsParticipate in the redesign of applications and other softwareSupervise...