customer service supervisor

3 weeks ago


Sherwood Park, Canada The UPS Store Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateTasks
  • Assign sales workers to duties
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Co-ordinate, assign and review workWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detailPersonal suitability
  • Client focus
  • Organized
  • Reliability
  • Team playerExperience
  • 7 months to less than 1 yearSupport for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youthSupport for Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


  • Sherwood Park, Canada Go Auto Full time

    Job Description JOIN THE L’OCA QUALITY MARKET TEAM AS A STORE SUPPORT SUPERVISOR! Why You Should Join Us: Be a part of an exciting team that breathes the principles of Quality, Scratch, Theatre, Service, and Love. Unleash your leadership potential supervising an array of daily operations. Lead and cultivate team members across various...


  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Customer Support Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building...


  • Sherwood Park, Alberta, Canada BIS Safety Software Full time

    Do you love helping people? Do you find it fulfilling when you are able to solve a problem for someone? If so, we'd like to hear from you. _BIS Safety Software_ is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding our team and are looking to add a positive, upbeat team member who cares deeply about...


  • Sherwood Park, Canada Strathcona County Full time

    This posting is for multiple hourly positions at Millennium Place _ As a Customer Service Representative, you will be a wealth of information. In listening to guests’ needs, you will be able to provide them with timely and applicable information regarding products, services, and events. You will happily process our guests’ payments in return for great...


  • Sherwood Park, Canada KRAM & ASSOCIATES INC. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksAuthorize routine deposits and withdrawalsEstablish work schedules and proceduresExamine and verify the accuracy of work Prepare and submit reportsTrain staff/workers in job duties, safety procedures and company policiesConduct performance reviewsPerform same duties as workers...


  • Sherwood Park, Canada KRAM & ASSOCIATES INC. Full time

    Education: Expérience: EducationCollege/CEGEPTasksAuthorize routine deposits and withdrawalsEstablish work schedules and proceduresExamine and verify the accuracy of work Prepare and submit reportsTrain staff/workers in job duties, safety procedures and company policiesConduct performance reviewsPerform same duties as workers supervisedCo-ordinate, assign...

  • Supervisor

    19 hours ago


    Sherwood Park, Canada Savers Full time

    The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from landfills each year. We also help more...

  • Supervisor

    21 hours ago


    Sherwood Park, Canada Savers Full time

    The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from landfills each year. We also help more...

  • Supervisor

    19 hours ago


    Sherwood Park, Canada Savers Full time

    The Savers family of stores is a for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods. Our Rethink Reuse business model of purchasing, reselling and recycling gives communities a smart way to shop and keeps more than 700 million pounds of used goods from landfills each year. We also help more...

  • Supervisor

    20 hours ago


    Sherwood Park, Canada Savers Full time

    Description Position at Value Village Job Title: Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...


  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building manufacturing. We...


  • Sherwood Park, Canada Env Collectible Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksOrder merchandiseAuthorize return of merchandiseEstablish work schedulesSell merchandisePrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortagesOrganize...


  • Sherwood Park, Canada Env Collectible Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksOrder merchandiseAuthorize return of merchandiseEstablish work schedulesSell merchandisePrepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortagesOrganize and maintain...

  • Field Supervisor

    5 days ago


    Sherwood Park, Canada Caron Transportation Systems Full time

    We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. **We are currently looking for a...


  • Sherwood Park, Canada Park Mazda Full time

    If you are a positive, upbeat, customer-loving person who has a strong passion for building customer relationships and sales, our Customer Service Representative position is open for applicants. This is a career path for those individuals who love their customers and know how to make them feel special. If you want a consistent income, bonus incentives, a...


  • Sherwood Park, Canada Landridge Homes Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Explain the type and cost of services offered - Issue receipts and other forms - Maintain records and statistics **Work...


  • Sherwood Park, Canada Total framing Solution Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Explain the type and cost of services offered - Issue receipts and other forms -...


  • Sherwood Park, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Sherwood Park, Canada Savers Full time

    Description Position at Value Village Job Title: Retail Store Supervisor Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our...


  • Sherwood Park, Canada Malina Ukrainian Bakery Full time

    Prepare and serve coffee and tea drinks that meet quality standards - Properly handle and maintain all equipment - Respond to orders, questions, concerns, and complaints in a polite and efficient manner - Accurately handle cash and credit card payments, following appropriate cash-handling procedures - Serve customers quickly and efficiently - Demonstrate a...