Order Desk Supervisor

3 weeks ago


Sherwood Park, Canada Metal Roofing & Siding Experts Full time

_**Order Desk Supervisor Job Description**_
- We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _
- Our group is compromised of steel roofing & siding manufacturing and engineered steel building manufacturing. We are a dynamic group of companies with exponential growth and change potential._
- If you are a highly motivated and dedicated individual with excellent organizational skills, and attention to detail, looking for continued growth and opportunity, then we are the employer for you_
- **Job Summary**:_
- Order Desk Customer Support Supervisor Duties and Responsibilities_
- _Oversee the daily operations of the order processing department and provide guidance and direction to staff_
- _Ensure customer service is timely and accurate on a daily basis_
- _Coordinate with other departments to ensure order accuracy and on-time delivery_
- _Maintain contact with clients by following up on orders_
- _Approve incoming orders_
- _Customer pricing requests_
- _Address and resolve team and customer conflicts_
- _Maintain a professional workspace and workflow_
- _Identifying problems and coming up with effective solutions quickly_
- _Health & safety mindset_
- Supervise, train, coach, and evaluate team members_
- _Analyze customer feedback and develop strategies to improve service_
- _Maintain applicable customer service record_
- Customer Support Supervisor Requirements and Qualifications_
- _2+ years of customer service supervision experience preferred_
- _Proven track record of customer service excellence_
- _Knowledge of Microsoft Word, Excel and Outlook_
- _Profit Master experience an asset but not required_
- _Excellent written and verbal communication skills_
- _Strong problem-solving and decision-making skills_
- _Effective at delegating tasks _
- _Able to work in a fast-paced environment_
- _Able to multitask and prioritize tasks_
- _Comfortable in both a leadership role and team-player role_
- _Creative problem solver who thrives when presented with a challenge_

**Job Types**: Full-time, Permanent

Pay: $24.00-$26.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay

Work Location: In person

Expected start date: 2024-06-03



  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building manufacturing. We...


  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Customer Support Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building...


  • Sherwood Park, Canada Metal Roofing & Siding Experts Full time

    _**Order Desk Customer Support Supervisor Job Description**_ - We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for a Customer Support Supervisor opportunity at our Sherwood Park Head Office. _ - Our group is compromised of steel roofing & siding manufacturing and engineered steel building...

  • Order Desk Clerk

    1 week ago


    Sherwood Park, Canada Metal Roofing & Siding Experts Inc. Full time

    _We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for an Order Desk Clerk opportunity at our Sherwood Park Corporate Office. _ - Our group is compromised of building supply yards, steel roofing & siding manufacturing and engineered steel building manufacturing. We are a dynamic group of...

  • Order Desk Clerk

    2 weeks ago


    Sherwood Park, Canada Metal Roofing & Siding Experts Inc. Full time

    _We are one of Western Canada’s most aggressive and vertically integrated group of Companies, currently recruiting for an Order Desk Clerk opportunity at our Sherwood Park Corporate Office. _ - Our group is compromised of building supply yards, steel roofing & siding manufacturing and engineered steel building manufacturing. We are a dynamic group of...


  • Sherwood Park, Canada Integrated Protective Coatings Inc. Full time

    **Inside Sales/Order Desk Representative** Integrated Protective Coatings Inc. is a premier applicator of high performance protective coatings that enable metallic surfaces to withstand corrosion and perform in the harshest, most extreme environments. IPC is an industry leader in high performance propriety Electroless Nickel and Polymer coatings....


  • Sherwood Park, Canada Caron Transportation Systems Full time

    **Caron Transportation Systems is recruiting a Front Desk Administrator!** We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet...


  • Sherwood Park, Canada Caron Transportation Systems Full time

    **Caron Transportation Systems is recruiting a Front Desk Administrator!** We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet...


  • Sherwood Park, Canada Caron Transportation Systems Full time

    **Caron Transportation Systems is recruiting a Front Desk Administrator!** We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet...

  • Order Processing

    1 week ago


    Sherwood Park, Canada METAL EXPERTS Full time

    Metal Experts is a dynamic and fast-growing local manufacturer, Canadian owned and operated. We are looking to fill a position in our Corporate Office on our order desk team. The duties of this role are as follows, but not limited to: - Processing customer purchase orders into work orders for the production team in Excel - Converting work orders into order...

  • Front Desk Supervisor

    2 weeks ago


    Manning Park, Canada Manning Park Resort Full time

    Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life,...

  • Front Desk Manager

    7 days ago


    Sherwood Park, Canada Four Points by Sheraton & TownePlace Suites by Marriott Sherwood Park Full time

    **Guest Service Manager Responsibilities**: - Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. - Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. - Implementing procedures to improve services...

  • Order Desk

    2 weeks ago


    Emerald Park, Canada Armtec Inc Full time

    **Armtec Inc. **is the largest manufacturer of water management and drainage solutions in Canada, our products are woven into the landscape almost everywhere you look. We deliver a framework of function, pathways for people, and structures for life. Armtec Inc. is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the...

  • Tank Supervisors

    2 months ago


    Sherwood Park, Canada Vertex Resource Group Full time

    **YoungEnergy a Vertex Resource Group Ltd. Company is hiring Tank Supervisors** We are looking for motivated, dedicated, and skilled individuals with industry experience to join the team for our turnaround season. This position does require travel throughout Western Canada in order to meet the needs of our clients. The Site Tank Supervisor has overall...

  • Tank Supervisors

    1 month ago


    Sherwood Park, Canada Vertex Resource Group Full time

    **YoungEnergy a Vertex Resource Group Ltd. Company is hiring Tank Supervisors** We are looking for motivated, dedicated, and skilled individuals with industry experience to join the team for our turnaround season. This position does require travel throughout Western Canada in order to meet the needs of our clients. The Site Tank Supervisor has overall...

  • Tank Supervisors

    3 days ago


    Sherwood Park, Canada Vertex Resource Group Full time

    **YoungEnergy a Vertex Resource Group Ltd. Company is hiring Tank Supervisors** We are looking for motivated, dedicated, and skilled individuals with industry experience to join the team for our turnaround season. This position does require travel throughout Western Canada in order to meet the needs of our clients. The Site Tank Supervisor has overall...

  • Detail Supervisor

    2 months ago


    Sherwood Park, Canada Sherwood Dodge Full time

    **Sherwood Park Dodge Chrysler Jeep Ltd** is one of the region's largest and best dealerships, serving the Sherwood Park and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're...

  • Production Supervisor

    2 weeks ago


    Sherwood Park, Canada Johnson Controls Full time

    **Who we are** **What you will do** You will be responsible for supervising and coordinating the activities of production and operation workers (approximately 50-75 employees), such as assemblers, inspectors, precision workers, machine operators, fabricators, and plant and system operators while ensuring that production schedules are created and completed...


  • Sherwood Park, Canada First Canadian Insurance Corporation Full time

    First Canadian is a national organization and we are experiencing unprecedented growth. We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their...

  • Assistant Manager

    1 week ago


    Sherwood Park, Canada Planet Fitness Full time

    **Assistant Manager** **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the interviewing and recruitment process by completing initial...