software technical support analyst

3 weeks ago


Mississauga, Canada XIT SOLUTIONS CANADA INC. Full time
  • Education:
  • Expérience: Education
  • Bachelor's degreeTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Troubleshoot and resolve technical problemsScreening questions
  • Are you currently legally able to work in Canada?Experience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week


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