customer service clerk

4 weeks ago


Kelowna, Canada GE CleanCheck Ltd. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 monthsWork setting
  • Rural area
  • Urban area
  • Various locations
  • Private sector
  • Professional association or organizationTasks
  • Act as spokesperson for an organization
  • Advise clients on advertising or sales promotion strategies
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Co-ordinate special publicity events and promotions
  • Gather, research and prepare communications material
  • Prepare and/or deliver educational, publicity and information programs, materials and sessions
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Write and edit press releases, newsletter and communications materials
  • Answer clients' inquiries and provide informationSupervision
  • 11-15 peopleComputer and technology knowledge
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS PowerPoint
  • MS Office
  • Social MediaArea of work experience
  • MarketingArea of specialization
  • Audio/audio-visual
  • Interactive/new media
  • Communications
  • Corporate social responsibility
  • Digital media
  • StrategySpecialization/experience (business sales and services)
  • DistributionSecurity and safety
  • Criminal record checkTransportation/travel information
  • Own transportation
  • Public transportation is availableWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • WalkingOwn tools/equipment
  • Cellular phone
  • Computer
  • Internet accessPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

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