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Protection Services Clerk

6 months ago

Kelowna, Canada Interior Health Authority Full time
We are seeking a Casual Protection Services Clerk at Reids Corner in Kelowna, BC.

Days of work: Monday to Friday, Days

Shift times: 08:00 to 16:00

This is a casual position. Casual means hours are not guaranteed and that days of work and shift times may vary. Many careers with us begin with casual employment and lead to permanent or temporary career opportunities.

How will we help you grow?

Interior Health offers excellent benefits and many opportunities to maximize your skills. We are an organization where you have room to grow in a place where life outside of work is just as important to us as it is to you.

What will you work on?

•Provides clerical support to Protection, Services by performing duties such as liaising with various positions across IH regarding photo identification, taking photos, producing photo identification and access cards in accordance with established procedures, maintaining detailed records of all transactions, and ordering related supplies.
•Provides service to customers by performing duties such as receiving and processing requests for information, addressing and documenting routine customer complaints, identifying issues for management staff, and communicating urgent requests to appropriate management staff utilizing telephone and e-mail.
•Provides reception support by performing duties such as answering telephones, taking messages, drafting and sending e-mail and other written communications, responding to inquiries, greeting and directing visitors to appropriate individuals and scheduling appointments.
•Sets up and maintains departmental filing systems for a variety of records such as correspondence and security records by performing duties such as creating and labeling files, developing forms, indexing materials, entering data into spreadsheets and databases and filing.
•Maintains and compiles statistics such as, card access and photo ID production, access control changes, security activity, and complaint resolution by performing duties such as receiving/gathering information, entering data, and producing documents for review using databases, spreadsheets and word processing software.
•Performs other related duties as required.

Where are we located?

The largest and liveliest lakeshore community in the Okanagan, Kelowna is well-known as a year round outdoor playground. Named The Cultural Capital of Canada in 2004, Kelowna’s sunny weather, spectacular scenery, lakes, canyons and many attractions are the perfect combination for those who enjoy an active lifestyle and an urban setting.

Kelowna residents and visitors enjoy a vibrant cultural life including a professional symphony, annual festivals, and art exhibits. Golf courses, orchards, pristine lakes and numerous surrounding vineyards make Kelowna (and nearby West Kelowna and Winfield/Lake Country) a haven for outdoor enthusiasts. World-class skiing and snowboarding is only a short drive away at Big White – where Canada’s largest ski-in/ski-out village offers a host of winter activities, fine dining and shopping.