hotel front desk supervisor
2 months ago
- Work Term: Permanent
- Work Language: English or French
- Hours: 30 to 40 hours per week
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- or equivalent experienceWork setting
- Hotel, motel, resortTasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- MS OfficeSupervision
- 5-10 peopleComputer and technology knowledge
- MS Outlook
- MS Access
- Central reservation system (CRS)Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
- Work under pressurePersonal suitability
- Accurate
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Organized
- Team playerScreening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefitsFinancial benefits
- Group insurance benefitsOther benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youthSupport for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
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