user support technician
3 weeks ago
- Education: College/CEGEP
- Experience: 1 year to less than 2 yearsTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer serviceComputer and technology knowledge
- Mail server software
- Communication software
- Database software
- MS Office
- MS WindowsTransportation/travel information
- Public transportation is availableWork conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Attention to detailPersonal suitability
- Efficient interpersonal skills
- Judgement
- Ability to multitask
- Time managementOther benefits
- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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User Support Technician
2 days ago
Ottawa, Canada Turning Point Apps Corp Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
4 weeks ago
Ottawa, Canada Veryk.Com Inc Full timeEducation: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Asset languages**: - Mandarin **Work setting**: - Computer hardware or software retailer/wholesaler - Willing to relocate **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...
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IT Support Technician
4 weeks ago
Ottawa, Canada CADTH Full time**Status**: Full time, indefinite **Location**: Toronto, Ontario **Closing date**: March 6, 2024 **Salary range**: $56,000 to $69,000 per year CADTH is Canada’s drug and health technology agency. We’re a not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. We’re funded by Canada’s federal, provincial, and...
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IT Support Technician
4 weeks ago
Ottawa, Canada Kinaxis Full timeAt Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact. Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for...
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Bilingual Support Technician
2 weeks ago
Ottawa, Canada Eclaro Full timeResponsibilities: - Receive incoming incidents and service requests from ticketing system. - Maintain and troubleshoot PC network connectivity in order to provide maximum uptime. - Follow standard Support Technician operating procedures, accurately log all support technician requests using call tracking software. - Setup and Test PC's for new and/or...
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IT On-Site Support Technician
1 week ago
Ottawa, Canada WSP Global Inc. Full timeThe Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...
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IT On-Site Support Technician
3 weeks ago
Ottawa, ON, Canada WSP Global Inc. Full timeThe Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...
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Desktop Support Analyst
4 days ago
Ottawa, Canada RADIX 247 IT SUPPORT Full timeEducation: College/CEGEP - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Help desk - Private sector **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to...
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On Site Technical Support Technician
3 weeks ago
Ottawa, ON, Canada WSP Global Inc. Full timeWSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This...
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Analyst, IT Support
4 weeks ago
Ottawa, Canada University of Ottawa Full timeThe University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...
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Workstation Support Technician
3 weeks ago
Ottawa, Canada Canadian Bank Note Company, Limited Full timeCanadian Bank Note Company is a global leader in the development of customized solutions for identification, border security, excise control, currency, and lottery operations. Our customers are domestic and foreign governments, and together we work to design, launch, and support the technologically advanced secure documents and information systems that...
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Desktop Support Technician
2 days ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Types**: Part-time, Freelance Schedule: - Day shift - Monday to Friday - Night shift - On call - Weekends as needed **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
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Desktop Support Technician
2 days ago
Ottawa, Canada Sybex Support Services LLC Full time**Job Type**: Part-time Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekends as needed - Weekends only **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person
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Service Desk Technician
1 week ago
Ottawa, Canada Morson Talent (Canada & USA) Full timeLocation: Ottawa, ON - On-site 100%Contract Duration: 3 months with a possibility of extensionWorking Hours: 40 hours per week (M-F)Hourly Rate: $30-35/hourJob Title: Service Desk TechnicianJob Description:Required (top 5 Must Haves):- Full Active Directory exp- PC hardware troubleshooting skills required- Proactive attitude- Ability to work with minimal...
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Service Desk Technician
2 weeks ago
Ottawa, Canada Morson Talent (Canada & USA) Full timeLocation: Ottawa, ON - On-site 100%Contract Duration: 3 months with a possibility of extensionWorking Hours: 40 hours per week (M-F)Hourly Rate: $30-35/hourJob Title: Service Desk TechnicianJob Description:Required (top 5 Must Haves):- Full Active Directory exp- PC hardware troubleshooting skills required- Proactive attitude- Ability to work with minimal...
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Service Desk Technician
2 weeks ago
Ottawa, Canada Morson Talent (Canada & USA) Full timeLocation: Ottawa, ON - On-site 100% Contract Duration: 3 months with a possibility of extension Working Hours: 40 hours per week (M-F) Hourly Rate: $30-35/hour Job Title: Service Desk Technician Job Description: Required (top 5 Must Haves): - Full Active Directory exp - PC hardware troubleshooting skills required - Proactive attitude - Ability to work...
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Data Solutions Technician
1 week ago
Ottawa, Canada CDCI Research Full time**Title**:Data Solutions Technician **Position Type**:Full Time/Part-Time **Location**:Ottawa (possibility of hybrid work) **Language Proficiency**:English **Closing Date**:January 6 2023 **Position Summary** Under the direction of the CFO, the Data Solutions Technician will support CDCI’s data portfolio. The Data Solutions Technician will generate...
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IT Technician
5 days ago
Ottawa, Canada Kuwait Cultural Office Full time**IT Job description** **Responsibilities** - Set up workstations with computers and necessary peripheral devices (routers, printers etc.) - Managing servers (onsite and/or could server) - Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality - Install and configure appropriate software and functions according to specifications -...
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Service Desk Support
1 week ago
Ottawa, ON, Canada Aversan Inc Full timeSERVICE DESK TECHNICIAN is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician towork on leading edge technology...
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Service Desk Technician Ottawa, Ontario
1 week ago
Ottawa, Canada Aversan Inc Full timeSERVICE DESK TECHNICIANAversan Inc. (www.aversan.com ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Service Desk Technician towork on...