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help desk specialist
1 week ago
- Education: Bachelor's degree
- Experience: 2 years to less than 3 yearsTasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operationsScreening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Work Term: Temporary
- Work Language: English
- Hours: 37.5 hours per week
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Charlottetown, Prince Edward Island, Canada IO Solutions Contact Center Inc Full timeEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...
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