hotel front desk clerk

3 months ago


Port Hastings, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 yearWork setting
  • Hospitality industry
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceComputer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • InternetWork conditions and physical capabilities
  • Attention to detail
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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