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customer service agent

7 months ago

Prince George, Canada At Your Door Services Ltd Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificate
  • or equivalent experienceTasks
  • Advise clients on advertising or sales promotion strategies
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Conduct public opinion and attitude surveys
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive and log complaints
  • Explain procedures, risks and benefits to clients
  • Consult with clients after sale to provide ongoing supportPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Team player
  • InitiativeScreening questions
  • Are you currently legally able to work in Canada?Experience
  • 7 months to less than 1 year
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week