user support technician

4 months ago

Vancouver, Canada Travlink Employment Consulting and Travel Ltd. Full time
  • Durée de l'emploi: Temporaire
  • Langue de travail: Anglais
  • Heures de travail: 32 hours per week
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork setting
  • Consulting firm
  • General office
  • Private company, corporation or industry
  • Office buildingTasks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidentsComputer and technology knowledge
  • Android
  • iOS
  • MAC
  • Internet
  • Desktop applications
  • File management software
  • Multimedia software
  • Presentation software
  • Communication software
  • Image editing software
  • Business diagram software
  • Desktop publishing software
  • Database software
  • Mac OS
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet
  • TCP/IP
  • Wireless networksWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneelingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • HonestyExperience
  • 1 year to less than 2 yearsHealth benefits
  • Dental plan
  • Health care plan
  • Paramedical services coverage

  • User Support Technician

    6 months ago

    Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...

  • User Support Technician

    6 months ago

    Vancouver, Canada Secure Worx AV & Automation Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    6 months ago

    Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    4 months ago

    Vancouver, Canada Cell Universe Ltd. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • User Support Technician

    7 months ago

    Vancouver, Canada Cell Universe Ltd. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    1 month ago

    Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

  • User Support Technician

    6 months ago

    Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • User Support Technician

    6 months ago

    Vancouver, Canada EDUNOVO INVESTMENT & DEVELOPMENT CO., LTD. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...

  • user support technician

    7 months ago

    Vancouver, Canada Securicom Solutions Full time

    Education: Secondary (high) school graduation certificateExperience: 3 years to less than 5 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...

  • User Support Technician

    6 months ago

    Vancouver, Canada HealthTab Inc. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Testing **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice...

  • User Support Technician

    6 months ago

    Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support...

  • user support technician

    7 months ago

    Vancouver, Canada Securicom Solutions Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...

  • User Support Technician

    6 months ago

    Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for...

  • User Support Technician

    6 months ago

    Vancouver, Canada Podium Catchers Consultant Inc. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and solutions log for use by other technical support analysts - Supervise other technical support workers in...

  • User Support Technician

    7 months ago

    Vancouver, Canada HealthTab Inc. Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Testing **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect,...

  • User Support Technician

    4 weeks ago

    Vancouver, Canada Travlink Employment Consulting and Travel Ltd. Full time

    Work Term: Temporary - Work Language: English - Hours: 32 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - **Work setting**: - Consulting firm - General office - Private company, corporation or industry - Office building - ** Tasks**: -...

  • user support technician

    7 months ago

    Vancouver, Canada APPLY STARS CONSULTING INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 2 years to less than 3 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to...

  • user support technician

    7 months ago

    Vancouver, Canada APPLY STARS CONSULTING INC. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

  • User Support Technician

    6 months ago

    Vancouver, Canada Super Printers & Stationery Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Provide business systems,...

  • User Support Technician

    4 months ago

    North Vancouver, Canada Address Signage Co Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Consult user guides, technical manuals and other documents to research and implement solutions -...