front desk hotel clerk
4 months ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateWork setting
- Hotel, motel, resortTasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer serviceComputer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Spreadsheet
- InternetSecurity and safety
- Criminal record checkTransportation/travel information
- Public transportation is availableWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressurePersonal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- ResourcefulnessExperience
- Experience an assetSupport for youths
- Provides awareness training to employees to create a welcoming work environment for youthSupport for Indigenous people
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 44 hours per week
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