front desk agent
3 weeks ago
- Education:
- Expérience: Education
- No degree, certificate or diplomaWork setting
- Hotel, motel, resortTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer serviceComputer and technology knowledge
- Central reservation system (CRS)
- SpreadsheetWork conditions and physical capabilities
- Attention to detail
- Fast-paced environmentPersonal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team playerScreening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?Experience
- 1 to less than 7 months
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 16 to 24 hours per week
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