technical support analyst

4 months ago

Saskatoon, Canada Meera's Infraconstruct Holdings Ltd. Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience: Education
  • Bachelor's degreeTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer serviceComputer and technology knowledge
  • Android
  • Information Technology Infrastructure Library (ITIL)
  • MAC
  • Unix
  • JavaOS
  • Networking software
  • Extranet
  • Internet
  • Servers
  • Desktop applications
  • Enterprise Applications Integration (EAI)
  • File management software
  • Mail server software
  • Communication software
  • 3D graphic software
  • Computer-aided design (CAD)
  • Wireless networks
  • Cloud
  • FirewallPersonal suitability
  • Efficient interpersonal skills
  • Team playerScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?Experience
  • 3 years to less than 5 yearsFinancial benefits
  • BonusOther benefits
  • Free parking available
  • On-site amenities
  • On-site housing options
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Wellness program

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