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customer service clerk

3 months ago

Humboldt, Canada Masterfeeds Inc. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experienceWork setting
  • AgricultureTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Perform general office duties
  • Receive payments
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing supportComputer and technology knowledge
  • MS OfficeWork conditions and physical capabilities
  • Attention to detail
  • Work under pressure
  • Hand-eye co-ordinationPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you currently legally able to work in Canada?Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Life insurance
  • Pension planLong term benefits
  • Long-term care insuranceOther benefits
  • Paid time off (volunteering or personal days)
  • Travel insurance