guest service agent
2 weeks ago
- Education: Secondary (high) school graduation certificate
- Experience: Will trainTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer servicePersonal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term: Seasonal
- Work Language: English
- Hours: 30 to 40 hours per week
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Guest Services
5 months ago
Vernon, Canada TOMMY GUN'S ORIGINAL BARBERSHOP Full time**TOMMY GUN’S ORIGINAL BARBERSHOP** ANDERSON WAY **Now Hiring CUSTOMER SERVICE TEAM MEMBERS!** Step out of the norm and be part of something NEW and EXCITING! Come work in our old-school barbershop. Tommy Gun’s is the hottest place for barbering, and we want passionate people who love interacting with guests, managing the phones and online check-ins,...
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Guest Services
5 months ago
Vernon, Canada TOMMY GUN'S ORIGINAL BARBERSHOP Full time**TOMMY GUN’S ORIGINAL BARBERSHOP** ANDERSON WAY **Now Hiring CUSTOMER SERVICE TEAM MEMBERS!** Step out of the norm and be part of something NEW and EXCITING! Come work in our old-school barbershop. Tommy Gun’s is the hottest place for barbering, and we want passionate people who love interacting with guests, managing the phones and online check-ins,...
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Guest Services Manager
6 months ago
Vernon, Canada Fairfield By Marriott Vernon Full time**Guest Services Managers **serve as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. **Core Work Activities** - Serves as a leader in displaying outstanding hospitality skills. - Utilizes interpersonal and communication skills to lead, influence, and encourage...
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Marriott Guest Services Manager
3 weeks ago
Vernon, Canada Fairfield By Marriott Vernon Full timeJob Summary: Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Verifies...
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Front Desk Agent
2 weeks ago
Vernon, Canada Prestige Vernon Lodge Full timeJob DescriptionPrestige Vernon Lodge is seeking a skilled Front Desk Agent to join our team. This role is perfect for individuals who enjoy providing excellent customer service and are passionate about delivering exceptional guest experiences.ResponsibilitiesGuest RegistrationRegister arriving guests and assign rooms efficiently, ensuring a smooth check-in...
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Customer Service Representative
2 weeks ago
Vernon, Canada Prestige Vernon Lodge Full timePrestige Vernon Lodge is seeking a motivated and organized Customer Service Representative to join our team. In this role, you will be responsible for ensuring exceptional guest experiences from arrival to departure.Job SummaryWe are looking for a Guest Service Agent who can register arriving guests, process group arrivals and departures, take and change...
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Hotel Night Auditor
2 weeks ago
Vernon, Canada Sparkling Hill Resort Full timeWe are seeking a detail-oriented Hotel Night Auditor to join our team at Sparkling Hill Resort. This role is ideal for an individual who is passionate about providing exceptional guest services while ensuring accuracy in financial transactions.Job SummaryThe successful candidate will be responsible for investigating complaints and claims, registering...
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Housekeeping Room Attendant
2 weeks ago
Vernon, Canada Predator Ridge Resort Full timeAbout This RoleWe are seeking a detail-oriented and organized Housekeeping Room Attendant to join our team at Predator Ridge Resort. As a key member of our housekeeping staff, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and welcoming.Key ResponsibilitiesClean and maintain guest rooms, including making beds, changing...
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Vernon, Canada EightSix Network Full timeCompany OverviewWe are Gateway Casinos & Entertainment Limited, a leading gaming and entertainment company in Canada.About the RoleWe are seeking an experienced Bartender to join our team at one of our 27 locations across British Columbia, Ontario, and Alberta. As a Master Mixologist and Guest Experience Specialist, you will be responsible for delivering...
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Night Auditor/front Desk Agent
5 months ago
Vernon, Canada Riviera Plaza and Conference Centre Vernon Full timeGreeting guests upon their arrival and providing a hospitable welcome. - Receiving calls, conducting room reservations, and verifying existing bookings. - Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. - Responds to customer inquiries and requests in a timely, friendly, and efficient...
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guest services manager
3 months ago
Vernon, Canada PACIFIC HOSPITALITY INC. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRecruit and hire staffSupervise staffAddress customers' complaints or concernsEstablish work schedulesManage eventsParticipate in marketing plans and implementationCost products and servicesPlan, organize, direct, control and evaluate daily...
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guest services manager
2 months ago
Vernon, Canada PACIFIC HOSPITALITY INC. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRecruit and hire staffSupervise staffAddress customers' complaints or concernsEstablish work schedulesManage eventsParticipate in marketing plans and implementationCost products and servicesPlan, organize, direct, control and evaluate daily operationsSupervision5-10...
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guest services manager
1 month ago
Vernon, Canada PACIFIC HOSPITALITY INC. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRecruit and hire staffSupervise staffAddress customers' complaints or concernsEstablish work schedulesManage eventsParticipate in marketing plans and implementationCost products and servicesPlan, organize, direct, control and evaluate daily...
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Hotel Service Ambassador
7 days ago
Vernon, Canada Prestige Vernon Lodge Full timeJob DescriptionPrestige Vernon Lodge is seeking a Hotel Service Ambassador to join our team.Job Summary:The Hotel Service Ambassador will be responsible for providing exceptional customer service, ensuring a seamless guest experience from arrival to departure. This includes registering guests, assigning rooms, and handling room reservations, cancellations,...
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Restaurant General Manager
2 weeks ago
Vernon, Canada Predator Ridge Resort Full timeOverviewPredator Ridge Resort is seeking a seasoned Restaurant General Manager to lead our food and beverage team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest experiences, and driving revenue growth.SalaryThe estimated annual salary for this role is...
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Bar Service Expert
3 days ago
Vernon, Canada EightSix Network Full timeExperience the thrill of a career in bartending with EightSix Network as a Bar Service Expert.About Our TeamWe are a dynamic team of professionals dedicated to providing exceptional customer service and creating memorable experiences for our guests.Job OverviewThis role is responsible for ensuring excellence in customer service, preparing beverages to...
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Hotel Room Service Representative
2 weeks ago
Vernon, Canada Schell Motel Full timeAbout the JobWe are seeking a reliable and detail-oriented individual to join our housekeeping team as a Hotel Room Service Representative at Schell Motel. As a key member of our team, you will be responsible for ensuring our guests have an exceptional stay experience.Key Responsibilities:Cleanliness and Maintenance: Maintain high standards of cleanliness in...
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Customer Service Ambassador
2 weeks ago
Vernon, Canada Prestige Vernon Lodge Full timeAbout Prestige Vernon LodgePrestige Vernon Lodge is a hospitality establishment that offers exceptional service to its guests. We are seeking a highly skilled Customer Service Ambassador to join our team.Job DescriptionThe ideal candidate will have excellent communication and interpersonal skills, with the ability to provide top-notch customer service in a...
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Housekeeping Room Attendant
2 weeks ago
Vernon, Canada Sparkling Hill Resort Full timeJob Title:Housekeeping Room Attendant - Customer Service ExpertAbout the Role:We are seeking a highly motivated and detail-oriented Housekeeping Room Attendant to join our team at Sparkling Hill Resort. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and...
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Food Service Supervisor
5 months ago
Vernon, Canada A&W Restaurants Inc Full timeA&W in Vernon, BC, is seeking full-time, permanent, Food Service Supervisors, to start immediately. Company Operating Name: Plaza Ventures Ltd. Title of Position: Food Service Supervisor Business Address: #119 3101 Hwy 6,, Vernon, BC V1T 9H6 No# of Positions: 4 Terms of Employment: 2 years permanent Language Requirement(s): English Wage: 18.50...