Computer Support Technician

2 weeks ago


Vancouver, Canada Langara College Full time

Interested in a career at Langara College?_

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Workday

account.

Job Title:
Computer Support Technician

Employee Group:
CUPE

Employee Type:
Temporary (Fixed Term)

Start Date:
Monday, February 6 2023

End Date (if applicable):
Wednesday, May 31 2023

**Job Description**:
The Computer Support Technician provides IT technical support to users throughout the College through the Service Desk using a client-centered approach according to established policy, practices and standards. The CST will respond to hardware and software incidents as well as user requests. CSTs are expected to provide training to users in a one-on-one or group setting.

Qualifications Required:
Education
- Two year Diploma in Computing Studies such as Applied Computer Science Technology Diploma, or Computer Information Systems Diploma.
- Two (2) years related experience in providing technical support to users, and working with computer systems, software, and hardware.
- ITIL Foundation Certification.
- A+ Certificate, an asset.
- Microsoft Certified IT Professional (current version), an asset.
- Mac OS X Support Essentials certification (current version), an asset.
- An equivalent combination of education and experience may be considered.
- Considerable knowledge of both PC and Mac hardware and software.
- Experience with installation, configuring, testing, troubleshooting repairs, and upgrades of various computer hardware, software, and peripherals.

Skills & Abilities
- Ability to communicate effectively with others, both verbally and in writing.
- Ability to describe technical concepts to users and train users on computer-related equipment.
- Ability to determine and provide technical support advice and corresponding client-centered services.
- Ability to organize, to prioritize workload, and manage time to meet deadlines.
- Ability to problem-solve, troubleshoot, diagnose, and resolve a variety of computer problems.
- Ability to work independently and as a member of a team.
- Ability to work with a minimum of supervision.
- Ability to establish and maintain effective working relationships with other employees, students, and service vendors.
- Ability to understand and keep up with constantly changing technical information.
- Ability to provide work and support clients in difficult and stressful situations on a daily basis.

Working Conditions
- Ability to safely lift and carry various computer related equipment.
- Flexibility to provide non-regular hours support by working the evening and/or weekend shift.

Hours & Days of Work: Monday to Friday 8:00am to 4:30pm - Day Shift

To obtain the full job description, please

contact

our recruitment team.

Salary Range:
$30.89 - $34.76 per hour

Pay Grade:
CUPE IT Paygrade C

Scheduled Weekly Hours:
37.5

Hours may vary according to the needs of the department.

Compressed Workweek (Fortnight):
No

Closing Date:
Friday, January 27 2023

If you require an accommodation in the assessment process, please

contact

If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please

contact

our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the

CUPE Collective Agreement

Langara is committed to enhancing our diverse workforce.



  • Vancouver, British Columbia, Canada Teg Bains Specialists Inc. oa TBITS IT Specialists Full time

    About us: TBITS is a high quality, multi-platform integrated Managed IT provider with local representation in the Greater Vancouver area and on Vancouver Island, and remote support across North America. Offering Cloud-based solutions and a variety of technological services, the company supports a variety of industries.Our business address:10160 Springmont...


  • Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category Non Union Technicians and Research Assistants Job Profile Non Union Salaried - Research Assistant /Technician 4 Job Title Computational Technician Department Shakiba Laboratory | School of Biomedical Engineering | Faculty of Medicine Compensation Range $5,068.91 - $5,946.08 CAD Monthly Posting End Date February 12,...


  • Vancouver, Canada Associated Engineering Group of Companies Full time

    **Job Description**: We are looking for an** IT Support Technician II **to join our **Vancouver **office. The IT Support Technician II will use our Corporate IT Service Desk tool and provide technical support to staff with the use of information technology, using a client service approach. This role will also liaise with the Director of IT and Service Desk...

  • Support Technician

    1 week ago


    Vancouver, Canada Quicktech Full time

    ROLE : Support Technician - Entry Level DESCRIPTION:  Quicktech is looking for a full-time Technical Support Technician at the Entry Level to join our current talented team of technicians in Vancouver​ MISSION : To provide prompt, educated and courteous support resolving the clients' first level technical issues, escalating when it is beyond your...


  • Vancouver, British Columbia, Canada CICCC - Cornerstone International Community College of Canada- Full time

    Salary: $21-$24 Hourly CADJob Profile: ContractorJob Title: Computer Network TechnicianJob Type: Full- TimeNo. of hours per week: 37.5Work Location: Harbour Centre, 555 W Hastings St, Vancouver, BC V6B 4N6Working Model: OnsiteNumber of openings: 01 Position Start date: May 10, 2024Position End date: one year term end, with the possibility of...


  • Vancouver, Canada PHS Community Services Society Full time

    **IT SUPPORT TECHNICIAN- TEMPORARY** **JOB DESCRIPTION** Reporting to the Manager of Technology, the Information Technology (IT) Support Specialist assists in onsite and off-site information management and computing systems providing enterprise-wide IT support for all departments and all levels of staff. **SOCIETY PHILOSOPHY** PHS Community Services...


  • Vancouver, British Columbia, Canada Triton Environmental Consultants Full time

    What if you could work alongside inspiring scientists and leaders, using state-of-the-art equipment, with diverse people working toward a common goal? Are you looking for a place where you can be you, a place where you can thrive? Triton might be just what you're looking for. THE OPPORTUNITY Triton Environmental Consultants Ltd. ("Triton") is seeking a...


  • Vancouver, Canada Quicktech Full time

    ROLE : Support Specialist DESCRIPTION:  Quicktech is looking for a full-time Support Specialist at the Intermediate Level (Tier 2) to remotely join our current talented team of technicians in Vancouver MISSION : To provide prompt, educated and courteous support resolving the clients' first and second level technical issues. You will also act as an...


  • Vancouver, Canada School District #39 (Vancouver) Full time

    Work in BC’s most culturally diverse and urban school district, Vancouver School District No. 39. Set in one of the world’s most livable cities, Vancouver is a community-minded district seeking talented educators, progressive leaders, and skilled support staff to enrich the learning experience of Vancouver’s 50,000 students. IT Technology...


  • Vancouver, Canada Hosted Advantage Full time

    **MEDIA AND ENTERTAINMENT SUPPORT TECHNICIAN** Hosted Advantage Services Ltd. is an Information Technology Services firm based out of Vancouver, British Columbia. Founded in 2010, Hosted Advantage has become a major provider of IT consulting to the Canadian media and entertainment industry. Hosted Advantage continues to grow and expand its Information...

  • IT Support Technician

    1 month ago


    Vancouver, Canada Tech Domain Full time

    We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, off-hours, weekends). Tasks will be L1 & L2...


  • Vancouver, Canada ITSupportDesk Full time

    ITSupportDesk provides full IT support and consulting services to both home and business users in Metro Vancouver. Duties and Responsibilities: - Troubleshoot software and hardware issues - Assist in developing support processes within the organization - Maintain knowledge base articles Requirement & Experience: - High school or above - Strong knowledge...


  • Vancouver, Canada TEK Group Full time

    Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians...


  • Vancouver, Canada Vancouver Community College Full time

    **Pclass #** - S9914**Job Summary** **Who We Are** - We acknowledge that Vancouver Community College (_ - VCC_ - ) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._ For over 55 years, VCC...

  • Technical Supporter

    3 weeks ago


    Vancouver, BC, Canada Associated Engineering (ONT) Ltd Full time

    IT/IS We are an employee-owned, Canadian company that is passionate about building communities that are vibrant, healthy, and resilient and support economic growth. Sustainability is part of every project we undertake, and how we operate our business. Focused locally, we offer uncompromising service to public and private sector clients across Canada and...


  • Vancouver, Canada AbCellera Full time

    We are a young, driven and innovative company looking for a highly-motivated IT Helpdesk Technician to join our growing IT team. Data and information technology are at the heart of what we do, and with the right team and innovative IT solutions, we believe that we can tackle the most challenging scientific problems through teamwork, innovation, and mutual...


  • Vancouver, Canada AbCellera Biologics Full time

    We are a young, driven and innovative company looking for a highly-motivated IT Helpdesk Technician to join our growing IT team. Data and information technology are at the heart of what we do, and with the right team and innovative IT solutions, we believe that we can tackle the most challenging scientific problems through teamwork, innovation, and mutual...

  • Field Technician

    4 weeks ago


    Vancouver, Canada SenSen.AI Full time

    Overview: We are seeking a skilled and motivated Field Technician to join our team. As a Field Technician, you will be responsible for performing various technical tasks in the field, including troubleshooting, installation, and maintenance of computer hardware, networking systems, and low voltage equipment. If you have a strong background in schematics,...

  • Research Technician

    3 weeks ago


    Vancouver, British Columbia, Canada UBC Full time

    Staff - Non UnionJob CategoryNon Union Technicians and Research AssistantsJob ProfileNon Union Salaried - Research Assistant /Technician 2Job TitleResearch Technician - Shakiba LabDepartmentShakiba Laboratory | School of Biomedical Engineering | Faculty of MedicineCompensation Range$4, $5,005.45 CAD MonthlyPosting End DateMay 16, 2024Note: Applications will...


  • Vancouver, Canada TEG BAINS SPECIALIST INC. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: Bachelor's degree - Experience: Experience an asset - Computer and information sciences, general - Computer science - Computer engineering, other **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe...