![AYN IMMIGRATION SERVICES LTD.](https://media.trabajo.org/img/noimg.jpg)
customer service agent
1 month ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateWork setting
- TourismTasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive paymentsComputer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS WordSecurity and safety
- BondableTransportation/travel information
- Willing to travelWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasksPersonal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team playerExperience
- 1 year to less than 2 yearsWorkplace information
- Remote work availableOther benefits
- Paid time off (volunteering or personal days)
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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