answering service operator

5 months ago


Bridgewater, Canada Scotia Business Centre Limited Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 16 to 32 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificate
  • or equivalent experienceWork setting
  • Private sector
  • Urban areaTasks
  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide emergency services
  • Operate dispatch systemsComputer and technology knowledge
  • Switchboard 25+ lines
  • Word processing software
  • Electronic mail
  • MS Excel
  • MS Outlook
  • MS WordSecurity and safety
  • Criminal record checkTransportation/travel information
  • Own transportationWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • SittingPersonal suitability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team playerScreening questions
  • Are you available for shift or on-call work?
  • Do you currently reside in proximity to the advertised location?Experience
  • Will trainFinancial benefits
  • Night shift premiumOther benefits
  • Parking available


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