answering service operator
5 months ago
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 16 to 32 hours per week
- Education:
- Expérience: Education
- Secondary (high) school graduation certificate
- or equivalent experienceWork setting
- Private sector
- Urban areaTasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide emergency services
- Operate dispatch systemsComputer and technology knowledge
- Switchboard 25+ lines
- Word processing software
- Electronic mail
- MS Excel
- MS Outlook
- MS WordSecurity and safety
- Criminal record checkTransportation/travel information
- Own transportationWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- SittingPersonal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team playerScreening questions
- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?Experience
- Will trainFinancial benefits
- Night shift premiumOther benefits
- Parking available
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