guest service representative

3 months ago


Edmonton, Canada Holiday Inn Edmonton Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experienceTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer serviceTransportation/travel information
  • Public transportation is availableHealth benefits
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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