Guest Services Representative
4 weeks ago
We are seeking a highly skilled Guest Services Agent to join our team at Nova Inn Acheson. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their satisfaction and loyalty to our hotel.
Key Responsibilities- Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
- Sell hotel rooms to guests, ensuring that all necessary payment and documentation are collected in accordance with hotel policies.
- Operate the hotel's property management system (PMS) to manage guest reservations, check-ins, and check-outs.
- Communicate effectively with guests, colleagues, and supervisors to ensure seamless service delivery.
- Participate in the hotel's health and safety program, reporting any concerns or incidents to the appropriate leader.
- Perform other duties as assigned by management to support the smooth operation of the front desk.
- High school diploma or equivalent.
- 1-2 years' experience in the hospitality industry, preferably in a front desk or customer service role.
- Experience with PMS, POS, and switchboard systems is an asset.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
-
Guest Service Representative
3 weeks ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeJob SummaryWe are seeking a Guest Service Representative to join our team at Holiday Inn Edmonton. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience during their stay.Key ResponsibilitiesRegister arriving guests and assign roomsProcess group...
-
Guest Service Representative
1 day ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeJob SummaryWe are seeking a skilled Guest Service Representative to join our team at Holiday Inn Edmonton. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2...
-
Guest Service Ambassador
1 month ago
Edmonton, Alberta, Canada Holiday Inn Edmonton] Full timeOverviewWe are seeking a highly skilled Guest Service Representative to join our team at Holiday Inn Edmonton.Key ResponsibilitiesProvide exceptional guest service and ensure a positive experience for all hotel guests.Respond to guest inquiries and resolve any issues in a timely and professional manner.Work closely with the front desk team to ensure seamless...
-
Guest Service Ambassador
1 month ago
Edmonton, Alberta, Canada Holiday Inn Edmonton] Full timeOverviewWe are seeking a highly skilled Guest Service Representative to join our team at Holiday Inn Edmonton.Key ResponsibilitiesProvide exceptional guest service and ensure a positive experience for all hotel guests.Respond to guest inquiries and resolve any issues in a timely and professional manner.Work closely with the front desk team to ensure seamless...
-
Hotel Guest Services Representative
3 weeks ago
Edmonton, Alberta, Canada ILIYAN HOSPITALITY INC Full timeJob Title: Hotel Guest Services AttendantILIYAN HOSPITALITY INC is seeking a skilled Hotel Guest Services Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Arrange for ground...
-
Customer Service Representative
3 weeks ago
Edmonton, Alberta, Canada AccorHotel Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at AccorHotel. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide fast and friendly service to guestsCheck in...
-
Guest Service Representative
8 hours ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeAs a key member of our Holiday Inn Edmonton team, you will be responsible for delivering exceptional guest experiences.Key responsibilities include registering guests, assigning rooms, and handling group arrivals and departures.You will also be responsible for processing room reservations, providing information on hotel facilities and services, and assisting...
-
Cinema Service Representative
2 months ago
Edmonton, Alberta, Canada Cineplex Full timeWork Environment:CPX Cinemas ManningJob Summary:We are seeking a part-time Cinema Service Representative to join our team at CPX Cinemas Manning. As a Cinema Service Representative, you will be responsible for ensuring that our guests have an exceptional entertainment experience. This includes providing excellent customer service, operating cinema equipment,...
-
Cinema Service Representative
2 months ago
Edmonton, Alberta, Canada Cineplex Full timeWork Environment:CPX Cinemas ManningJob Summary:We are seeking a part-time Cinema Service Representative to join our team at CPX Cinemas Manning. As a Cinema Service Representative, you will be responsible for ensuring that our guests have an exceptional entertainment experience. This includes providing excellent customer service, operating cinema equipment,...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada RKS Hotels Group Ltd Full timeWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at RKS Hotels Group Ltd.Key Responsibilities:Front Desk Operations: Register arriving guests, assign rooms, and handle check-in and check-out procedures.Guest Services: Resolve complaints, take and cancel room reservations, and provide exceptional customer...
-
Guest Service Supervisor
4 weeks ago
Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc. Full timeJob Title: Guest Service SupervisorWe are seeking a highly motivated and experienced Guest Service Supervisor to join our team at Lighthouse Hospitality Management Inc. As a Guest Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Co-ordinate...
-
Guest Service Supervisor
4 weeks ago
Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc. Full timeJob Title: Guest Service SupervisorWe are seeking a highly motivated and experienced Guest Service Supervisor to join our team at Lighthouse Hospitality Management Inc. As a Guest Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.Key Responsibilities:Co-ordinate...
-
Guest Service Supervisor
3 weeks ago
Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc. Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Lighthouse Hospitality Management Inc. As a key member of our operations team, you will be responsible for ensuring exceptional guest experiences and leading a team of guest service agents.Key Responsibilities:Co-ordinate activities with other work...
-
Guest Service Agent
4 weeks ago
Edmonton, Alberta, Canada AccorHotel Full timeGuest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and exceeded.Process guest...
-
Guest Service Agent
3 weeks ago
Edmonton, Alberta, Canada AccorHotel Full timeGuest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at AccorHotel. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences from check-in to check-out.Key Responsibilities:Provide personalized service to guests, ensuring their needs are met and exceeded.Process guest...
-
Guest Services Associate
7 days ago
Edmonton, Alberta, Canada ILIYAN HOSPITALITY INC Full timeJob Description for Guest Services AttendantILiyan Hospitality Inc is seeking a Guest Services Attendant to join our team. The ideal candidate will provide exceptional customer service, ensuring a seamless experience for our guests.Key Responsibilities:Arrange for ground transportation for our guestsConvey luggage by hand or hand truckAssemble, rotate and...
-
Customer Service Representative
6 days ago
Edmonton, Alberta, Canada McDonald's Full timeJob SummaryAs a Customer Service Representative with McDonald's Canada, you will play a key role in delivering an exceptional guest experience. This includes greeting guests, taking orders, and processing payments with a smile. You will also have the opportunity to work in a dynamic team environment, communicating effectively with peers and managers to...
-
Customer Service Representative
1 month ago
Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Guest Services Representative at Gateway Casinos & Entertainment Limited. As a key member of our front-line team, you will be responsible for providing exceptional guest experiences, ensuring a positive and welcoming atmosphere, and promoting our...
-
Customer Service Representative
1 month ago
Edmonton, Alberta, Canada Gateway Casinos & Entertainment Limited Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Guest Services Representative at Gateway Casinos & Entertainment Limited. As a key member of our front-line team, you will be responsible for providing exceptional guest experiences, ensuring a positive and welcoming atmosphere, and promoting our...
-
Guest Service Supervisor
1 month ago
Edmonton, Alberta, Canada Marriott International Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key ResponsibilitiesProcess guest check-ins, verifying identity and payment...