Digital Design Researcher

3 weeks ago


Toronto, Canada CB Canada Full time

Digital Design Researcher

On behalf of our client in the Banking Sector, PROCOM is looking for a Digital Design Researcher.

Digital Design Researcher – Job Description

  • Design Research Strategy

  • Build relationships with key stakeholders within and outside of the design team

  • Support designers and business stakeholders in prioritizing potential research activities

  • Develop research fieldwork approaches (moderated or unmoderated) which address business and design objectives

  • Research and Testing (Execution, Synthesis, Analysis)

  • Develop research activities to evaluate prototypes, improve understanding of current context, or to generate new understanding of changing user needs

  • Moderate live sessions with users and bank people covering high-complexity or sensitive topics

  • Communicate core themes and implications from your research activities to the design team and other stakeholders

  • Design and facilitate ideation sessions and collaborative work activities

Digital Design Researcher – Mandatory Skills

  • BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g., interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience

  • 3+ years of experience in research

  • Technical understanding of design research theory / design research tools

  • Working knowledge of a variety of design research methodologies

  • Experience working on cross-functional teams

Digital Design Researcher - Nice to Have Skills

  • Appreciation for the potential of 'design thinking'

  • Experience working within a large organization and within an agile environment

  • Experience contributing to the launch of a digital product

Digital Design Researcher - Assignment Start Date

ASAP – 12 months to start

Digital Design Researcher - Assignment Location

Toronto, ON – Work Hybrid



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