Content Designer
3 weeks ago
Story Behind the Need:
• Business group: Digital Product, Discovery, and Onboarding – this person would be joining commerce content design team – writes accessible content that speaks to customers, not at them. With an inclusive, plain-language approach, the team cuts through complexity to build trust and promote financial well-being.
• Project: General work with content design team in commerce – BAU – working on product pages, consumer facing (not in authentication)
• As a Content Designer, you will greatly influence the content design of digital experiences that touch millions of bank’s customers every day. Your knowledge and expertise on digital project teams will ensure content and design meet business objectives and user needs, creating great user experiences. Role involves content strategy / content audit.
• The successful candidate will have the opportunity to get experience in the e-commerce space, working with a team of very experienced digital employees, in product & design, working with marketing – exposure to different groups; a lot of learning opportunities; and a great team culture; flexibility about hybrid/remote model.
Typical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use
• Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice
• Partner with designers, researchers, product managers, developers, and business lines to define content requirements and deliver compelling experiences
• Participate in design reviews and collaborate with product managers and designers on content strategy, concepts, navigation, and storytelling
• Plan ahead for upcoming deliverables; identify key stakeholders/considerations early and deliver high quality results
• Understand the needs of our customer and synthesize research outcomes into viable content and communication experiences
• Leverage communication channels to build relationships, inspire confidence, and influence decisions with your key stakeholders
• Analyse and interpret data effectively to inform decision making processes and build a solid understanding of customer pain points, needs, and expectations
• 5+ years of content writing experience
• 5+ years of content strategy experience
• 2-3 years’ experience with data and analytics
• Demonstrated interest in finance
• UX Writing / content design experience
• Experience using Figma
• Accessibility experience
• Experience as content designer in finance industry
• Strong stakeholder management skills required
• Excellent communication skills
• Positive, can-do, open mindset
• Problem-solving skills
• Bachelor’s degree or equivalent experience – preferred fields: design, communication, journalism, media
• SEO certification an asset
• Ideal candidate is a strong content designer who has a growth mindset, who is eager to learn, is positive, personable – willing and able to be in a variety of situations and be adaptable to those; is able to work within grey and pick up on subtleties
Candidate Review & Selection: • 2 rounds – MS Teams Video Interviews:
o 1st round – with HM – 30 minutes
o 2nd round panel interview with team – 1 hour –possible content design (writing + editing) activity shared live during interview, no need to prepare ahead
Job Details
11982
Contract
7 months
Toronto
#J-18808-Ljbffr-
Photographer, Digital Content
2 weeks ago
Toronto, Canada Designer Brands Full timePosition Overview: The Photographer Digital Content supports the DSW (Designer Shoe Warehouse) and The Shoe Co retail brand businesses in Canada, playing an important role in the creation of high-quality product listing assets and related digital marketing content for both brands. Reporting into t
-
Content Designer
7 days ago
Toronto, ON, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
7 days ago
Toronto, ON, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
3 weeks ago
Toronto, ON, Canada Nexus Systems Group Inc. Full timeTypical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice •...
-
Content Designer with UX
7 days ago
Toronto, ON, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer with UX
7 days ago
Toronto, ON, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
1 week ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
2 weeks ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
1 week ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
1 week ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change).As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to best...
-
Content Designer
2 weeks ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
2 weeks ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
1 week ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
1 week ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
2 days ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Content Designer
1 week ago
Toronto, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal t
-
Content Designer
1 week ago
Toronto, Ontario, Ontario, Canada Creative Circle Full timeOur financial client is looking for a Content Designer with knowledge of design systems to join their team for 12+ months, full time hours in a hybrid capacity (currently 2 days/week - downtown - this may change). As the Content Designer you will be: - Writing copy and content for their internal teams (primarily designers and developers) detailing how to...
-
Director Content Design
2 days ago
Toronto, ON, Canada Digitalassetmanagementnews Full timeJob Description As Director, Content Design, you provide leadership to the Content Design practice by understanding, applying and disseminating content best practices as part of a larger, cross-functional team. Our directors provide insight and guidance on any of our skill areas (Content Strategy, Content Operations, Content Engineering, and Copywriting),...
-
Content Designer
3 weeks ago
Old Toronto, Canada Nexus Systems Group Inc. Full timeTypical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice • Partner...
-
Content Designer
3 weeks ago
Old Toronto, Canada Nexus Systems Group Inc. Full timeTypical Day in Role: • Plan, write, edit, and improve content for a variety of web and mobile products, making them easier to use • Write clear, consistent, and concise user-interface content, such as help articles, in-app notifications, release notes, and error messages, ensuring the tone and writing style express and elevate the brand voice • Partner...
