Design Researcher

3 weeks ago


Toronto ON, Canada Creative Niche Full time

Our client, who is one of Canada's largest financial services organizations, is hiring a Design Researcher .
This is a full-time contract for a minimum of 12 months in duration and with the idea to convert to full-time permanent. The team works three days in the office (Toronto) + two days from home.

Design Researchers shape the experiences we create through each of our digital products.

Embedded in a product, journey or channel, you will identify upcoming decisions that need research inputs, propose methodologies, carry out fieldwork, analyse, and socialize the implications.

We believe that research is not to be a silo or a black box that outputs ‘insights’, if you believe this as well, we can achieve this together by working closely with the rest of the team to ensure they are participating along each step of the way.

Design Research Strategy
relationships with key stakeholders within and outside of the design team
designers and business stakeholders in prioritizing potential research activities
research fieldwork approaches (moderated or unmoderated) which address business and design objectives

Research and Testing (Execution, Synthesis, Analysis):
research activities to evaluate prototypes, improve understanding of current context, or to generate new understanding of changing user needs
core themes and implications from your research activities to the design team and other stakeholders
degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
minimum of 3 years of experience in research
understanding of design research theory / design research tools
knowledge of a variety of design research methodologies
degree or certification in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
for the potential of 'design thinking'
working within a large organization and within an agile environment
contributing to the launch of a digital product


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