deskside support technician

2 weeks ago


Edmonton, Canada Voyager Systems Corp. Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience: 1 year to less than 2 years
  • or equivalent experienceWork setting
  • Help deskTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this groupComputer and technology knowledge
  • MACWork conditions and physical capabilities
  • Work under pressure
  • Tight deadlinesPersonal suitability
  • Organized
  • Team playerScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • What is the highest level of study you have completed?Other benefits
  • Free parking available
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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