user support technician

Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide business systems, network and Internet support to...

Education: College/CEGEPExperience: 7 months to less than 1 yearTasksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsParticipate in the redesign of applications and other softwareProvide business...

**Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

Work ArrangementsWhat Douglas Offers**- DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate,...

**Work Arrangements**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

**Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

**Role**:I.T. Help Desk Technician **About us**: **Opportunity**: We are looking for an I.T. Support Technician to assist in our tier one help desk support center. Previous help desk experience in some capacity is required. We will not look at any resumes that do not have any help desk or PC administration prior experience. Daily duties include: - Tier 1...

**Role**:I.T. Help Desk Technician **About us**: **Opportunity**: We are looking for an I.T. Support Technician to assist in our tier one help desk support center. Previous help desk experience in some capacity is required. We will not look at any resumes that do not have any help desk or PC administration prior experience. Daily duties include: - Tier 1...

Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Education: Bachelor's degree - Experience: 3 years to less than 5 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Education: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...

Education: Bachelor's degreeExperience: 3 years to less than 5 yearsTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in...

Education: Expérience: EducationBachelor's degreeTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

Education: Expérience: EducationBachelor's degreeTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

**What This Role Involves**: The IT Support Technician plays an important role in supporting our team with their technology, ensuring that they have what they need to be successful! While we have a partner in place (Fully Managed), there are certain components that require attention from our internal IT team, so you will be the key point of contact for these...

**Work Arrangements** - Regular hours of work for the Fall & Winter semesters are: - Monday to Thursday, 1:00 pm - 9:00 pm - Intersession: 9:00 am - 4:00 pm**What Douglas Offers** - DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms....

**Work Arrangements**What Douglas Offers** DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for...

**_Great City, Great Work, Great Future!_** **Service Desk Technician**: **DEPARTMENT**:Information Technology** **STATUS**:Full Time** **NO. OF POSITIONS**:One** **UNION**:CUPE, Local 387** **HOURS OF WORK**:35 hours per week** **SALARY**:$58,877 -$69,250 annually plus benefits **(2021 rates)** **You will**: - Investigate, assess, mitigate, and resolve...

**_Great City, Great Work, Great Future!_** **Service Desk Technician**: **DEPARTMENT**:Information Technology** **STATUS**:Full Time** **NO. OF POSITIONS**:One** **UNION**:CUPE, Local 387** **HOURS OF WORK**:35 hours per week** **SALARY**:$58,877 -$69,250 annually plus benefits **(2021 rates)** **You will**: - Investigate, assess, mitigate, and resolve...