front desk hotel clerk
3 months ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateWork setting
- Rural areaTasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer serviceWork conditions and physical capabilities
- Fast-paced environmentExperience
- 1 to less than 7 monthsHealth benefits
- Health care planOther benefits
- Free parking available
- Parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 36 to 42 hours per week
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