Front Desk Team Member
2 weeks ago
We are seeking a highly skilled and motivated Front Desk Team Member to join our team at Eagle Plains Hotel. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.
Key Responsibilities- Registering arriving guests and assigning rooms efficiently and effectively.
- Investigating complaints and resolving them in a timely and professional manner.
- Processing group arrivals and departures, as well as taking, canceling, and changing room reservations.
- Providing information on hotel facilities and services, as well as points of interest in the area.
- Calculating charges and receiving payments from departing guests.
- Maintaining an accurate inventory of vacancies, reservations, and room assignments.
- Following emergency and safety procedures at all times.
- A secondary (high) school graduation certificate is required.
- Experience: 1-6 months is preferred but not necessary.
This role involves working in a fast-paced environment with regular interactions with guests. You must be able to work independently and as part of a team to achieve excellent results.
Benefits- A comprehensive healthcare plan is offered to support your physical and mental well-being.
- Free parking is available for your convenience.
- This is a permanent position offering 36-42 hours per week.
- The work language is English.
We offer a competitive salary range of $25,000 - $35,000 per annum based on experience.
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