information technology

4 weeks ago


Toronto, Canada GlobeStar Systems Inc. Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearWork setting
  • Private company, corporation or industryTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer serviceSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Android
  • Information Technology Infrastructure Library (ITIL)
  • iOS
  • MAC
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Desktop applications
  • File management software
  • Word processing software
  • Communication software
  • Database software
  • Software development
  • MS Active Directory
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet
  • Wireless networksTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sound discrimination
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneelingPersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • HonestyExperience
  • Experience an assetHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverageFinancial benefits
  • Life insurance
  • Pension planOther benefits
  • Free parking available
  • Team building opportunities
  • Parking available


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