customer service agent
3 weeks ago
- Education: No degree, certificate or diploma
- Experience: Experience an assetWork setting
- Transportation
- Software companyTasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office dutiesWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressurePersonal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Ability to multitaskScreening questions
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?Health benefits
- Dental plan
- Health care plan
- Vision care benefitsFinancial benefits
- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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