Customer Service Rep

3 weeks ago


Windsor ON, Canada CoWorx Staffing Services LLC Full time

Job Description:

Location: East Windsor, New Jersey

Our client in Cranbury, NJ is seeking a Customer Service Rep to support their busy delivery business with scheduling and troubleshooting appointments for deliveries.

Responsibilities:

  • Assist customers and business partners via telephone and email
  • Handle customer complaints in a calm, professional manner
  • Diagnose, assess, and resolve problems or issues
  • Monitor progress of delivery routes
  • Scan haul-away pods and verify stamps
  • Process changes or cancellations to delivery orders

Desired Background/Skills:

  • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
  • 1-year related experience preferably within a call center environment
  • Strong customer service skills and the ability to satisfactorily resolve issues
  • Solid ability to multitask with exceptional organizational skills
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Tuesday-Saturday

5am-1:30pm

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply today to get started

#CB

#NJ18

Interested candidates please reference job code 225152 when responding to this ad.

Location: East Windsor, New Jersey #J-18808-Ljbffr

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