Customer Service Agent- Travel/tourism
2 weeks ago
Company Description
Do you have a passion for travel and have a desire to see the world? Are you known as a problem solver, committed to finding the right solution for any question or issue? Do you have effective communication and time management skills?
**Join Us.**
**Job Description**:
We’re Sutherland and we’re looking for solution-focused customer service people to join the team supporting travel/tourism clients in our Windsor office.
We offer:
- Competitive hourly rates, paid training and PTO
- Additional pay incentives as well as monthly rewards & recognition programs
- Medical, dental and vision benefits
- Advancement opportunities - 80% of our frontline leaders have been promoted from within
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- And, a **newly introduced, flexible vacation policy** that provides for generous paid vacation days to ensure work-life balance.
**Qualifications**:
To qualify, you must have:
- at least 2 years of sales/service experience, preferably in the travel, tourism, hospitality or other service industry with knowledge/experience with GDS.
- PC proficiency and typing skills are essential;
- TICO certification and/or formal coursework/training in travel/tourism is strongly preferred.
**IMPORTANT NOTE**:This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.
Additional Information
**_
About Us_**
- Sutherland, recently recognized as a _**_Great Place to Work in Canada,_**_ is a digital transformation company, making digital processes feel more human for the customers that we serve. We have been helping customers globally, across industries from financial services to healthcare, entertainment to retail, insurance to gaming, and everything in between, provide exceptional experiences for their customers for over 35 years._
-
Customer Service Manager
5 days ago
Windsor, Canada Champion Products Full timeWe are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. **Responsibilities** - Hiring of...
-
Customer Service Agent
5 days ago
Windsor, Canada Border Connect Inc Full timeEducation: No degree, certificate or diploma - Experience: Experience an asset **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Maintain records and statistics - Perform general office duties **Work conditions and...
-
customer service agent
7 days ago
Windsor, Canada Border Connect Inc Full timeEducation: Expérience: EducationNo degree, certificate or diplomaWork settingTransportationSoftware companyTasksAddress customers' complaints or concernsAnswer inquiries and provide information to customersExplain the type and cost of services offeredMaintain records and statisticsObtain and examine all relevant information to assess client feedback,...
-
customer service agent
1 week ago
Windsor, Canada Border Connect Inc Full timeEducation: No degree, certificate or diplomaExperience: Experience an assetWork settingTransportationSoftware companyTasksAddress customers' complaints or concernsAnswer inquiries and provide information to customersExplain the type and cost of services offeredMaintain records and statisticsObtain and examine all relevant information to assess client...
-
customer service manager
2 weeks ago
Windsor, Canada 2810826 ONTARIO LTD. Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksManage staff and assign dutiesDevelop and implement marketing strategiesPlan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortagesPlan, organize, direct, control and evaluate...
-
customer service manager
2 weeks ago
Windsor, Canada 2810826 ONTARIO LTD. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksManage staff and assign dutiesDevelop and implement marketing strategiesPlan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortagesPlan, organize, direct, control and evaluate daily...
-
Customs Release Clerk
2 days ago
Windsor, Canada William L. Rutherford Limited Full timeCUSTOMS RELEASE CLERK Rutherford Global Logistics has an opening for a full time afternoon person in the Windsor Border Office. Shift: Afternoons / Monday-Friday (4-12pm) Key duties & responsibility: - This person must have knowledge of IID & Customs entry processing and clearance of trucks. - Maintain, match and coordinate all incoming release...
-
Service and Sales Manager
4 days ago
Windsor, Canada Mihorens Automotive Service Full timeMihorens is looking for an experienced and dynamic individual to join our team as an Automotive Service and Sales Manager. In this role, you will be responsible for managing the service department operations, overseeing sales activities, and ensuring exceptional customer service. **RESPONSIBILITIES**: - Establish and maintain strong relationships with...
-
Customs Release Clerk
3 days ago
Windsor, Canada William L. Rutherford Limited Full timeCUSTOMS RELEASE CLERK Rutherford Global Logistics has an opening for a full time person in the Windsor Border Office. Shift: Monday - Friday (4-12 pm) and (12-8 am) on rotation bi-monthly Key duties & responsibility: - Good work space organization - Maintain, match and coordinate all incoming release documentation and be able to reach out to...
-
Customer Service Lead
5 days ago
Windsor, Canada Vollmer Full timeVollmer is a multi-trade contractor that performs a number of services for our industrial, commercial, and institutional clients. From mechanical and electrical to data-communication and maintenance services, we are a leader in delivering multi-trade services throughout Ontario. What sets Vollmer apart is our ability to pre-plan and coordinate projects;...
-
Service Broker
2 weeks ago
Windsor, Canada Hub International Full timeAre you: A_ _team player who gets satisfaction from helping clients navigate today’s challenges? Solution and results-oriented? Driven to succeed and excited about new challenges? Seeking an employer who invests in your personal growth and professional development? This opportunity could be tailor-made for you. Location: Windsor, ON – We offer in-office,...
-
Customs Broker
6 days ago
Windsor, Canada Farrow Full timePosition Summary The Junior Rater is primarily responsible for analyzing clients’ daily reports and upcoming shipment information to determine the tariff, duty and tax rate, as well as preparing entries as needed. May also assist with simple quality control (i.e. auditing data entry) of completed entries. Key Responsibilities...
-
Printing Clerk
3 days ago
Windsor, Canada TransForm Shared Service Organization Full time***: Reporting to the Print Shop Supervisor, the Printing Clerk will provide Administrative / Print Production Support to the print shop and its customers. **EMPLOYMENT TYPE**:Permanent, Full-Time **BENEFITS**:Pension, Health & Dental, Paid Sick, Life & Disability Insurance, Vacation and more. Visit our websitefor more details **WHAT YOU’LL DO**: The...
-
Service Insurance Broker with paid training
3 weeks ago
Windsor, Canada HUB International Full timeAre you: A team player who gets satisfaction from helping clients navigate today’s challenges? Solution and results-oriented? Driven to succeed and excited about new challenges? Seeking an employer who invests in your personal growth and professional development? This opportunity could be tailor-made for you.Location: Windsor, ON – We offer in-office,...
-
Service Insurance Broker with paid training
3 weeks ago
Windsor, Canada HUB International Full timeAre you: A team player who gets satisfaction from helping clients navigate today’s challenges? Solution and results-oriented? Driven to succeed and excited about new challenges? Seeking an employer who invests in your personal growth and professional development? This opportunity could be tailor-made for you.Location: Windsor, ON – We offer in-office,...
-
Service Insurance Broker with paid training
2 weeks ago
Windsor, Canada HUB International Full timeAre you: A team player who gets satisfaction from helping clients navigate today’s challenges? Solution and results-oriented? Driven to succeed and excited about new challenges? Seeking an employer who invests in your personal growth and professional development? This opportunity could be tailor-made for you.Location: Windsor, ON – We offer in-office,...
-
Administrative Assistant/customer Service
3 days ago
Windsor, Canada 2D House Inc Full timeThe Administrative Assistant plays an important role in the organization by performing a number of tasks related to the administrative functions. What you’ll be doing: General office support, including assisting leadership and administrative support teams Providing scheduling, logistics, and support of corporate events Providing backup to reception desk...
-
Service Technician
2 weeks ago
Windsor, Canada Eco Residental Roofs & Commerical Shelters Inc Full time**Responsibilities**: - Provide preventative and reactive service & maintenance on company’s machinery at customers’ facilities located in Canada and USA - Complete installations of new equipment within budgeted time and expenses allocated to the project - Provide training to customers on proper operations and maintenance procedures for company’s...
-
Agent de Sureté
35 minutes ago
Windsor, Canada Domtar Full time**Agent de sureté** **Pourquoi joindre Domtar?** - L’opportunité de relever des défis à la hauteur de vos ambitions et de participer activement au défi du renouvellement de la main d’œuvre de notre secteur. - Un employeur pour qui la santé sécurité au travail est au premier plan de toutes ses actions. - La possibilité de vous épanouir dans...
-
Insurance Sales Agent-Windsor Office
2 weeks ago
Windsor, Canada Countryway Insurance Co. Full timeVirginia Farm Bureau desires to hire an Insurance Sales Agent to join our team in the 限背sle of Wight Main Farm Bureau Office located in Windsor, VA.If you are a driven, self-motivated, and goal-oriented individual, this position is for you! Candidates must have excellent interpersonal skills for building strong relationships and a desire to help and...