Resident Care Coordinator
6 days ago
Job Title: Residential Care Coordinator
About the Role:
The Residential Care Coordinator is a key leadership position responsible for overseeing the overall operation of the long-term care neighborhood. This role requires a strong focus on resident-centered care, quality assurance, and financial management.
Key Responsibilities:
- Resident Care and Programs:
- Develop and lead the overall operation of the long-term care neighborhood in accordance with federal, provincial, and local laws and regulations.
- Champion the Resident Centered model and facilitate the development and implementation of Individualized Care Plans (ICPs).
- Review resident files, schedule family meetings, and coordinate healthcare needs with the resident care director.
- Manage the assessment process to determine levels of care and staffing needs.
- Partner with activities and volunteer coordinators to ensure a variety of activities are available and care managers are engaged.
- Understand and respond to resident changes in condition and take appropriate action.
- Quality Assurance and Regulatory Compliance:
- Ensure the community follows all federal, provincial, and local laws and regulations related to resident care and services.
- Develop and implement plans of action to correct identified deficiencies in compliance with Sunrise expectations.
- Develop a thorough working knowledge of current and evolving provincial laws and regulations and Sunrise policies and procedures.
- Partner with leadership to ensure community compliance with British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements.
- Financial Management:
- Assist in the presentation and value of Sunrise's products and services to residents, families, and referral sources.
- Assist in completing the annual community budget and manage department budget to include labor and other expenses.
- Review monthly financial statements and implement plans of action around deficiencies.
- Training, Leadership, and Team Member Development:
- Manage the department, including recruiting, hiring, supervising, training, coaching, and disciplining team members.
- Ensure completion and compliance of all required team member paperwork.
- Develop a working knowledge of provincial regulations and ensure compliance through supervising and coaching team members.
- Conduct timely performance appraisals and hold team members accountable for their actions.
Qualifications:
- One (1) year experience in assisted living long-term care or hospital industries or experience/exposure to the senior population.
- College degree and management experience may be required per provincial requirements.
- One (1) year supervisory and management experience, including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling.
- Ability to handle multiple priorities, delegate assignments, and facilitate small group presentations.
- Competent in organizational and time management skills, with good judgment, problem-solving, and decision-making skills.
- Demonstrates proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications.
About Sunrise Senior Living:
Sunrise Senior Living has championed quality of life in senior care for over 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families.
Why Join Us:
- Make a difference every day in the lives of our residents.
- Be part of a uniquely supportive community that values teamwork and collaboration.
- Ignite your potential through best-in-class leadership development programs.
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