Documentation Management Supervisor
4 weeks ago
About the role
- Responsible for personnel management activities of the Technical Records Department such as: scheduling, personnel actions (hiring, training and development) and supervising all the activities to technical library and technical archives
- Conduct internal self-verification in the Technical Records Department and ensuring that internal & Externals regulatory requirements are met (Maintenance Policy Manual (MPM)/ Transport Canada Civil Aviation (TCCA)/ Federal Aviation Administration (FAA)...)
- Preparing and following monthly business and department Key Performance Indicator's (KPI's)
- Responsible for maintaining a record keeping system that will always conform to Civil Aviation Regulations
- Responsible to ensure adequate archiving all completed engine technical records in an approved manner
- Liaise with the Quality Department as appropriate to ensure that all the regulatory requirements are met
- Participate in all required meetings
- Manage customer request for Technical Records
- Regularly review team performance, lessons learned to optimize efficiency and best practice sharing across services teams
- Reviewing internal processes and systems to ensure they are fit for purpose and collaborate with training, quality, and product innovation to influence improvements
- Managing all engine lines, and reproducing documentation for Lockheed Martin Commercial Engine Solutions (LMCES) shop, and Customer Requirements
- Developing the Quality & Commercial Standards, and Involved in the Purchase/Lease/Sell of Engines & Parts for supporting Customer Contracts
- Plan, prioritize and manage project workloads internally and across multiple clients
- Ensuring project delivery meet/exceed customer expectations - quality, velocity, reliability is delivered within set parameters
- Resource planning - bringing together the right mix of expertise/capability across the teams to deliver project priorities
- Participate in the development of recommendations for corrective and preventative actions to respond to internal & external findings
- Lead Various Projects across the Business for Continuous Improvement
- May participate in inspections and internal and external audits of regulatory/certification bodies, subcontractors, vendors, and suppliers of products and services
- Redaction and revision of internal processes.
What you bring to the role
- Minimum of 5 years maintenance records experience.
- Minimum of 2 years in a supervising role
- strong knowledge on archival, retention and compliance issues
- Good communication skills (internal and external customers).
Other:
- Knowledge of Microsoft Office applications (e.g. Word, Access, Excel)
- Must be able to comprehend regulations and guidance documents and apply critical thinking skills to evaluate requirements
- Excellent judgment, decision-making, training/mentoring skills and verbal/written communication skills
- Strong leadership, organizational skills and detail oriented
- Able to prioritize workload and manage multiple tasks.
Additional skills desired for the role
- Records & information management certificate.
- Engine/aircraft maintenance records is an asset.
- Maintenance records life cycle is an asset.
- Ability to coach and mentor the team to let the team make a difference
- Role model values in action - support, transparency, and respect
- Experience with supervising a union-represented group of employees is an asset
- Leadership - team management, Impact and Influence
- Ability to summarize, Organizational planning and Problem solver
- Capacity to delegate, Awareness of controls and Priority Management
- Organizational skills and Project Management
What we offer you
We walk our talk when it comes to work/life balance Your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment, this is what you can expect when you join our team as a Regular Full-Time employee:
- Flexible, compressed work schedules, depending on business requirements, where you have the option of Fridays off, as well as the possibility to work remote part-time
- Competitive compensation
- Time to recharge with vacation, personal days, holidays, and parental leaves
- Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment, along with:
- Virtual Health Care (24/7 access to medical professionals)
- A Wellness Spending Account to aid in your wellness journey
- Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions
- Medical Travel Insurance
- Onsite fitness facilities at our main office locations
- A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning
- Employee discounts to save on goods, services and various recreational activities
- Access to a robust spectrum of development resources to enhance your skills and/or advance your career including:
- Free learning resources through a modern and engaging platform
- Education Assistance Program
- Reimbursement for a professional membership
- Self-directed Mentoring
About us
Lockheed Martin Canada is the Canadian-based arm of Lockheed Martin Corporation, a global security and aerospace company employing 110,000 people worldwide, including more than 1,000 Canadians. By applying innovative approaches of our highly skilled and experienced Canadian workforce, we have been Canada's trusted defence and aerospace partner for over 80 years. We operate major facilities in Ottawa, Montreal, Halifax, Calgary and Victoria and work on a wide range of programs from advanced naval technology products and unmanned systems software to providing delivery and in-service support of the latest military aircraft to commercial engine repair and overhaul capabilities. This position is part of the Lockheed Martin Commercial Engines Solutions team within our world-class facility in Montreal, where approximately 300 employees engage in comprehensive engine maintenance, repair and overhaul, as well as customized engine builds for military and commercial operators.
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