Change Management Specialist

3 weeks ago

Laval, Quebec, Canada Intact Full time

We're looking for a Change Management Specialist to play a key role in facilitating smooth transitions, optimizing performance, and enhancing the employee experience.

This specialist will develop and implement innovative change management strategies, conduct impact analyses, and manage stakeholder expectations. They will work closely with the communications team to design and execute clear and effective communication plans, and identify training needs to support employees in adopting new behaviors and tools.

The ideal candidate will have a university degree in management, human resources, or a related field, and at least 10 years of experience in change management. They will possess strong analytical and problem-solving skills, excellent verbal and written communication skills in English and French, and the ability to work under pressure while meeting deadlines.

The Change Management Specialist will be a key member of our team, working to shape the future with resilience and innovation, and turn every change into an opportunity for progress.

About the role :

  • Develop and implement change management strategies to ensure adoption of new behaviors and tools.
  • Conduct impact analyses to understand effects of changes on stakeholders and existing processes.
  • Manage stakeholder expectations through active listening and communication.
  • Develop and execute communication plans in collaboration with the communications team.
  • Identify training needs and develop training plans to support employees.

Key skills :

  • Ability to influence and collaborate with stakeholders at all levels.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills in English and French.
  • Ability to work under pressure while meeting deadlines.
  • Team spirit and ability to work independently.

What we offer :

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, and build relationships.
  • A community impact program to support volunteer work and community engagement.
  • A comprehensive benefits package, including a flexible work arrangement policy.

We are an equal opportunity employer :

We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

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