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Inside Sales Representative

2 months ago


Richmond, British Columbia, Canada ADEC ADESA Auction Canada Corp Full time

Inside Sales Representative role seeks to drive sales growth and provide excellent customer experiences on OPENLANE platforms.

We're a technology company building the world's most advanced digital marketplace for used vehicles, a data company helping customers buy and sell smarter, and an innovation company accelerating the future of wholesale remarketing.

Our values are driven by a team of waybuilders who pursue challenges, relentless curiosity, smart risk-taking, and fearless ownership.

We're looking for a detail-oriented, customer-focused, adaptable, proactive, and collaborative individual with a driven mindset to join our Inside Sales team.

  • Responsible for increasing dealer purchase behavior within an assigned region on all OPENLANE platforms
  • Responsible for increasing buyer penetration and loyalty on all OPENLANE platforms
  • Maintain a 100% compliance rate on Salesforce utilization for the accounts within your assigned book of business
  • Responsible for the re-engagement or re-activation of fallout sellers for OPENLANE
  • Responsible for the handling and closing of all at auction if-bids for OPENLANE
  • Maintain a high-level conversion rate on all at auction if-bids within your assigned book of business
  • Have frequent interaction with the Dealer Relations and Outside Sales teams to ensure the ultimate customer experience
  • Drive dealer sales growth through strategic and innovative ideas put into action
  • Utilize the OPENLANE technology toolbox to your advantage to gain market share and grow your assigned book of business
  • Responsible for generating revenue through the sale of at-auction ancillary services
  • Maintaining customer relationships through continuing communication and excellent customer service

Requirements:

  • Minimum 1-2 years of sales experience within a related field
  • Excellent oral communication and telephone conversation skills
  • General knowledge of automobiles and the automotive industry
  • Good presentation skills
  • Ability to persevere and remain positive when faced with obstacles
  • Ability to work independently and as part of a team
  • Ability to maintain composure and quality of output in high-pressure environments
  • Good understanding of methods for promoting and selling products and services
  • High school diploma
  • Valid driver's license in the province of employment
  • Knowledge of Google Workspace and Salesforce CRM, a plus

Target-based sales bonus and salary range from $21 to $24 per hour