Inside Sales Representative
1 week ago
About Robertson Electric Wholesale
We are a highly respected independent Canadian electrical distributor with a long and successful history. Our company strives to be a dominant player in the industries we serve, offering first-class service as an employer, supplier, and to our customers. With numerous branches across Canada and ambitious plans for further growth and expansion, we are seeking a skilled Inside Sales Representative to join our dynamic team.
Job Summary
The Inside Sales Representative will be responsible for handling all incoming customer calls, processing customer orders, and communicating with customers regarding quotes, returns, and specifications. This role will also involve checking inventory for product availability, providing delivery dates to customers, and verifying prices. The successful candidate will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.
Key Responsibilities
- Provide exceptional customer service to all customers
- Handle incoming and outgoing customer calls in a professional manner
- Responsible for handling customer service requests, including order entry, pricing, and order maintenance
- Assist and support Account Managers with customer orders and requests
- Responsible for quoting customers and dealing with product-related problems
- Responsible for specifying products for customers
- Responsible for carrying out any other duties assigned by management
Requirements
- 2-4 years of experience working in the electrical industry or equivalent knowledge
- High level of accuracy and attention to detail
- Excellent written communication skills and professional phone manners
- Able to work in a fast-paced environment
What We Offer
- Competitive salary and bonus
- Comprehensive medical and dental benefits
- RRSP matching plan
- Opportunities for growth and development
Working Conditions
- 8 hour shift
- Monday to Friday
Application Requirements
- What are your salary expectations?
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