Program Support Clerk

3 days ago

Toronto, Ontario, Canada Ombudsman Ontario Full time

Bring your energy and enthusiasm to the Ontario Honours and Awards Secretariat (OHAS) to support activities related to official ceremonies and special events across the Province.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?You will:

  • Provide clerical services to support the activities of the OHAS
  • Respond to routine inquiries regarding program requirements and refer to appropriate area
  • Review, enter and maintain nominations into a database system
  • Maintain files and records in accordance with established procedures
  • Interact with participants at events and ceremonies
  • Ensure that deadlines and time frames are met
How do I qualify?Office Administration, Equipment and Computer Knowledge and Skills:

  • you are proficient with database management to maintain and administer nominations within a database system
  • you are proficient with computer software programs including Microsoft Office to format various outgoing materials and complete awards certificates
  • you have experience applying administrative policies, procedures, standards in order to provide clerical services to support the activities of the OHAS
  • you have knowledge of the operation of office equipment such as photocopier to copy material and transmit information
  • you can refer calls to appropriate staff member as well as maintain files and records in accordance with established procedures
Organization, Analytical, Reasoning and Problem Solving Skills

  • you can prioritize your workload to meet deadlines
  • you are able to review and analyze information to resolve problems
Communication, Interpersonal and Customer Service Skills

  • you can communicate effectively and provide general information regarding the award program in a clear and concise manner
  • you can interact well with others and respond to inquiries in a timely fashion

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