Broadcast Network Engineer

4 weeks ago

Burlington, Ontario, Canada Evertz Full time
Job Title: Field Service Engineer

Evertz Microsystems is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the broadcast industry.

Key Responsibilities:
  • Configure, commission, and troubleshoot Ethernet/IP networks for broadcast networks and video processing equipment.
  • Provide technical direction to customers regarding operational issues, firmware upgrades, and general maintenance.
  • Assess customer applications, diagnose issues, and recommend solutions using technical language appropriate to the customer.
  • Maintain communication links between customer service and other departments to resolve customer issues and communicate customer feedback.
  • Support the development of product communications by generating customer guides and providing technical writing groups with information.
  • Install products or systems at customer sites and deliver training to customers.
Qualifications:
  • Education in Computer Networking or related recent practical experience.
  • Electrical, Electronic, or Computer Electronic Technician or engineering education or related recent practical experience.
  • A strong comfort level with Linux is highly desired.
  • Some Network trouble shooting experience.
  • Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP).
  • Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP).
  • Must have a valid Ontario driver's license.
What We Offer:
  • Employer-funded benefits program.
  • Competitive total compensation package.
  • Work-life balance.
  • Employee Assistance plan.
  • Employee Discount Platform.
  • Career progression.
  • Casual work environment.
  • Social events and sports teams.

About Us:

Evertz Microsystems is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices. We have expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production, including content creation, content distribution, and content delivery.

We are considered innovators by our customers, delivering cutting-edge solutions that are unmatched in the industry in both hardware and software. Our products and solutions can be found in major broadcast facilities on every continent, and our customer base includes telcos, satellite, cable TV, and IPTV providers.

We have a global presence with offices located in Canada, the United States, the United Kingdom, Germany, the United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. We were named one of Canada's 50 Best Managed Companies, recognizing excellence in Canadian-owned and Canadian-managed companies.

We are committed to providing equal employment opportunities for all employees and applicants, including persons with disabilities. In compliance with AODA, we will strive to provide accommodation to persons with disabilities in the recruitment process upon request.

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