Surgical Care Coordinator

2 months ago

Toronto, Ontario, Canada University Health Network Full time
Company Description

Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing "The Right Care. Always." by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

Job Description

Union: Non-Union
Department: Altum Health
Site: Toronto Western Hospital
Reports to: Site Manager|
Work Model: Hybrid
Hours: 37.5 hours per week
Salary: $ $30.12 per hour (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent Full Time
Closing Date: August 16, 2024

We are currently looking for a Surgical Care Coordinator (SCC) for our Toronto site.

As an integral member of Altum Health, the Surgical Care Coordinator (SCC) co-ordinates, schedules and organizes client surgical and post-surgical activities. The SCC role is one of client ambassador and acts as a liaison to relay information to the client health care providers, UHN and Altum staff, WSIB and other key stakeholders in a timely manner. By creating this channel of communication, the SCC is able streamline the client's care and minimizes anxiety and confusion related to the surgical experience. As such, the SCC becomes the face of Altum Health for our clients from surgical consent to post-surgical rehabilitation, providing friendly information; answering questions and helping our clients navigate seamlessly through what can be a complicated system. The SCC demonstrates the ability to build, maintain and enhance relationships with all stakeholders, problem solve within a team environment as well as demonstrate excellence in customer service with each and every interaction.

The SCC also handles a myriad of detailed responsibilities pre- and post-surgery to facilitate program efficiency. This includes information system data entry, preparing client charts and letters, ensuring all appointments are scheduled and all client tests are completed as required, surgical supplies are ordered and available when needed, and in-patient resources are arranged as necessary. Demonstrated track record of client and customer service is required.

Qualifications
  • Completion of a College Diploma or University Degree required
  • Healthcare background/knowledge is an asset
  • Excellent written and verbal communication skills
  • Excellent decision-making and problem-solving skills
  • Excellent time management and organization skills
  • Able to direct emergency client needs
  • Capacity to work flexible hours Monday to Friday
  • Capability to function collaboratively within a multi-disciplinary team and/or independently
  • Ability to work in a self-directed manner
  • Ability to multi-task and work in a fast-paced and changing environment
  • Ability to liaise across various health departments to provide solutions and excellent client centered care, including establishing and managing relationships to foster effective collaboration
  • Demonstrated awareness of and adherence to professional and ethical standards
  • Computer literacy
  • Experience working with WSIB is an asset
  • Knowledge of all Altum Health product lines is an asset
Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

  • Surgical Care Nurse

    4 weeks ago

    Toronto, Ontario, Canada Medecins Sans Frontieres Full time

    Key Responsibilities As a Surgical Care Nurse with Médecins Sans Frontières (MSF), you will be responsible for overseeing and organizing the functions of the surgical suite, sterilization area, and recovery zone for anesthesia. Your role will involve ensuring adherence to quality and hygiene standards within the surgical environment, mentoring and...

  • Surgical Care Nurse

    4 weeks ago

    Toronto, Ontario, Canada Kensington Health Full time

    Key Responsibilities: Deliver patient-focused care in alignment with the standards set by the College of Nurses of Ontario. Ensure the confidentiality and integrity of patient information in all aspects of care. Conduct thorough assessments and accurately document patient conditions before and after surgical interventions. Maintain comprehensive and precise...

  • Surgical Care Nurse

    4 weeks ago

    Toronto, Ontario, Canada Kensington Health Full time

    Key Responsibilities: Deliver patient-focused quality care in alignment with the standards set by the regulatory nursing body. Uphold patient confidentiality and adhere to integrity policies regarding all matters related to the organization. Conduct thorough assessments, evaluations, and precise documentation of patient preoperative and postoperative...

  • Registered Nurse

    5 days ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our Day Surgery, Pre & Post Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care and support to patients undergoing surgical procedures.Key ResponsibilitiesProvide comprehensive nursing care to...

  • Registered Nurse

    6 days ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our Day Surgery, Pre & Post Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care and support to patients undergoing surgical procedures.Key ResponsibilitiesProvide comprehensive nursing care to...

  • Registered Nurse

    1 day ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our Day Surgery, Pre & Post Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care and support to patients undergoing surgical procedures.Key ResponsibilitiesProvide comprehensive nursing care to...

  • Registered Nurse

    1 day ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Registered Nurse to join our Day Surgery, Pre & Post Unit at North York General Hospital. As a key member of our interdisciplinary team, you will provide exceptional patient care and support to patients undergoing surgical procedures.Key ResponsibilitiesProvide comprehensive nursing care to...

  • Surgical Care Nurse

    4 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Envision a healthcare facility where excellence is a shared commitment. At North York General Hospital (NYGH), we prioritize patient care above all else. As a prominent community academic hospital in Canada, we are dedicated to achieving a new standard of integrated, patient-centered care through education, research, and innovation. Our collaborative...

  • Surgical Care Nurse

    4 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Envision a healthcare facility where excellence is a shared commitment. At North York General Hospital (NYGH), we prioritize patient care above all else. As a prominent community academic hospital in Canada, we are dedicated to advancing integrated, patient-centered care through education, research, and innovation. Our collaboration with patients, primary...

  • Registered Nurse

    4 weeks ago

    Toronto, Ontario, Canada Sinai Health Full time

    Job Overview Are you a Registered Nurse eager to make a significant difference in the recovery journey of patients undergoing medical and surgical treatments in a specialized care environment? Sinai Health's Inflammatory Bowel/Surgical unit is a key component of our esteemed Centre for Inflammatory Bowel Disease (IBD). The medical care and surgical...

  • Registered Nurse

    4 weeks ago

    Toronto, Ontario, Canada Sinai Health Full time

    Job Overview Are you a dedicated Registered Nurse eager to make a significant difference in the recovery of patients undergoing medical and surgical treatments in a specialized care environment? Sinai Health's Inflammatory Bowel/Surgical unit is a vital part of our esteemed Centre for Inflammatory Bowel Disease (IBD). The medical and surgical care...

  • Expert Surgical Practitioner

    4 weeks ago

    Toronto, Ontario, Canada IIQAF Full time

    We are looking for a highly qualified and experienced Surgeon to enhance our medical services at IIQAF. In this role, you will be instrumental in delivering patient-focused care and executing surgical interventions aimed at improving the health and quality of life for our patients. The ideal candidate will possess exceptional surgical expertise, meticulous...

  • Experienced Surgical Specialist

    4 weeks ago

    Toronto, Ontario, Canada IIQAF Full time

    We are looking for a highly qualified Surgical Specialist to enhance our healthcare services at IIQAF. In this pivotal role, you will be responsible for delivering exceptional patient care and executing surgical interventions aimed at improving the health and quality of life for our patients. Key ResponsibilitiesExecute surgical operations utilizing...

  • Experienced Surgical Specialist

    4 weeks ago

    Toronto, Ontario, Canada IIQAF Full time

    We are looking for a highly qualified Surgical Specialist to enhance our healthcare services at IIQAF. In this role, you will be essential in delivering patient-focused medical care and executing surgical interventions aimed at improving the health and quality of life for our patients. Key ResponsibilitiesExecute surgical operations on patients, utilizing...

  • Medical Surgical Intensive Care Unit Clerk

    6 days ago

    Toronto, Ontario, Canada University Health Network Full time

    Job SummaryThe University Health Network is seeking a highly organized and detail-oriented individual to join our team as a Medical Surgical Intensive Care Unit Clerk. This is a permanent part-time position that requires a strong administrative background and excellent communication skills.Key ResponsibilitiesPerform reception and clerical duties to support...

  • Medical Surgical Intensive Care Unit Clerk

    5 days ago

    Toronto, Ontario, Canada University Health Network Full time

    Job SummaryThe University Health Network is seeking a highly organized and detail-oriented individual to join our team as a Medical Surgical Intensive Care Unit Clerk. This is a permanent part-time position that requires a strong administrative background and excellent communication skills.Key ResponsibilitiesPerform reception and clerical duties to support...

  • Surgical Services Leader

    2 weeks ago

    Toronto, Ontario, Canada www Full time

    Humber River Health is seeking a dedicated and experienced Surgical Services Program Director to lead our team of skilled professionals in delivering exceptional patient care. Reporting directly to the Vice President, Clinical Operations, you will play a pivotal role in shaping the strategic direction of our comprehensive surgical program. This includes...

  • Ophthalmologist - Ambulatory Care and Surgical Team

    5 days ago

    Toronto, Ontario, Canada Hawkesbury General Hospital Full time

    About the RoleWe are seeking a skilled and experienced Ophthalmologist to join our dynamic ambulatory care and surgical teams at Hawkesbury General Hospital.Key ResponsibilitiesProvide high-quality ophthalmological care to patients in our ambulatory care and surgical settingsCollaborate with our multidisciplinary team to deliver exceptional patient...

  • Ophthalmologist - Ambulatory Care and Surgical Team

    6 days ago

    Toronto, Ontario, Canada Hawkesbury General Hospital Full time

    About the RoleWe are seeking a skilled and experienced Ophthalmologist to join our dynamic ambulatory care and surgical teams at Hawkesbury General Hospital.Key ResponsibilitiesProvide high-quality ophthalmological care to patients in our ambulatory care and surgical settingsCollaborate with our multidisciplinary team to deliver exceptional patient...

  • Surgical Program Administrative Coordinator

    4 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job Overview The Administrative Support Specialist plays a crucial role in the Surgical Department, ensuring seamless operations and adherence to health and safety protocols. This position is integral to fostering a safe and efficient environment for patients, staff, and healthcare professionals. Key Responsibilities Provide specialized...