Manager, Clinical Development

3 weeks ago


Brossard, Quebec, Canada 123Dentist Full time

Job Title: Manager, Clinical Development

Company: 123Dentist

Job Overview:

The Manager, Clinical Development plays a key role in supporting clinical training and development at our clinics. Responsibilities include teaching dental professionals how to effectively use digital technology for patient experience and education, integrating clear aligner therapy programs in clinics, and supporting dental hygienists to provide excellent patient care.

The Manager, Clinical Development will create action plans and execute training needed in clinics in collaboration with other team leads. They will also follow up as needed and evaluate the success of initiatives using metrics.

Responsibilities and Duties:

  • Introduce the Digital Dental Workflow by providing training and support to clinics utilizing the iTero Scanner
  • Guide teams on optimal patient care and patient education using the iTero Scanner
  • Work with teams to integrate systems to improve communication leading to an optimal workflow
  • Work with Dental Hygiene Teams to implement optimal patient care that is consistent in each operatory
  • Support integration of clear aligner therapy in clinics
  • Collaborate with other professionals to determine support needs of clinics and team members
  • Creation and presentation of educational content utilizing various delivery methods
  • Stay up to date on Dental Hygiene and Digital Dentistry
  • Ensure that clinics are working towards an optimal standard of care

Education, Credentials, and Qualifications:

  • Clinical experience with a minimum of five (5) years in dentistry and two (2) years of mentoring other team members
  • Requires strong clinical skills and knowledge
  • Ability to work well under pressure, prioritize multiple tasks, and collaborate with others
  • Ability to influence and lead doctors and teams to take action
  • Strong communicator with high comfort level in presenting in front of others
  • Dental Hygiene Experience and active licensure/registration
  • Digital scanning experience
  • Bilingual in French and English
  • Excellent communicator with the ability to inspire change
  • Knowledge of restorative dentistry
  • Knowledge and experience in orthodontics, particularly clear aligner therapy

Required Skills and Abilities:

  • Ability to perform essential duties with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Active driver's license
  • Ability to lift up to 15 lbs at times


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